Job description

Job description

• The ideal candidate is an experienced ServiceNow developer with firsthand preferred technical expertise across the ServiceNow Platform, specifically including the GRC (Audit, Policy Compliance, Risk Management, and Vendor Management).
• The ideal candidate will be responsible for All code movement to Production from lower instances following SVB change/release management policy, reviewing technical documentation, be the first point of contact for any production issues.
• Act as ServiceNow Admin lead and make sure overall platform stability and availability of GRC. ITSM, HR modules.
• The role will act as lead service administrator and participate operation review and making sure ServiceNow platform infra are scaled up to handle user volume.
• Good knowledge on GRC foundation data entity, class, Integrations, scripting.

Other responsibilities include but are not limited to:

• MID server configuring and maintenance
• Work on break-fix / Incident. Act as L1/L2 of ServiceNow GRC issues
• Solid troubleshoot issues
• User access, role and group management
• Developing/configuring solutions
• Coordinate and manage system/user acceptance testing
• Support Data certification
• Plugin installations, cloning of instances
• Experience integrating ServiceNow with external systems through SOAP or REST web services
• Responsible for platform upgrades, patch, hotfix of ServiceNow platform
• Stays abreast of emerging technologies and trends in ServiceNow
• Oversee and assist with ServiceNow administration and operations activities, including resolving incidents, problems and user requests.
• Build automation, integrations or other capabilities to ensure efficient processes and solutions.

Work Experience and Qualifications:

• ServiceNow development/Admin experience in GRC is a must.
• Minimum Bachelor’s degree in an IT related field or equivalent experience
• ServiceNow Certified System Administrator (strongly preferred)
• Familiar with standard software development concepts, practices, and procedures including code management, quality gates, and SDLC documentation
• Knowledge of ITIL disciplines
• ServiceNow Administration/Developer experience
• Solid understanding of the ServiceNow platform and other modules (ITSM, ITOM)
• Good understanding of Risk Management and Cyber Security processes
• Strong interpersonal skills, written and verbal communication
• Must thrive at working in a fast-paced and dynamic environment while collaborating with remote teams
• Detail-oriented, flexible with the ability to meet tight deadlines
• Strong analytical, estimating, and problem-solving skills; takes a logical, analytical approach to problem-solving and pays close attention to detail
• Ability to present technical information in a way that non-technical management and staff will understand

Job Types: Contract, Full-time

Pay: $60.00 - $70.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: Remote

Speak with the employer
+91 6149241179

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