238001

Job Summary

One80 Intermediaries offers market leading access to all major insurance markets in the US, UK and Canada, as well as exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, affinity business and warranty coverage.

One80 serves commercial companies, non-profits, public entities, associations, unions and individual risks. With offices over 50 locations throughout the US and Canada, and more 1,600 employees One80 is the fastest growing specialty insurance brokerage in North America.

The Service Support Representative role is responsible for several areas of administration including application processing, claims processing, working incoming mail and other duties as assigned.

Primary Responsibilities and Duties:

• Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately.
• Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise.
• Assist in printing daily batches of issue packets for new business.
• Assist in getting out-going mail to mailroom daily.
• Process daily carrier decision files for new business.
• Assign incoming mail to correct subgroup within the department.
• Other administrative duties as assigned.

Requirements and Qualifications:

• High school diploma or general education degree (GED); one year of related operations experience; or equivalent combination of education and experience.
• Proficient in Microsoft Office – Word, Excel, and Outlook.
• Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday.
• Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.

Risk Strategies Company does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.