Job description
Do you like a fast paced, high volume environment?
Serious inquiries, please go to this link and apply on our career site!
https://recruiting.paylocity.com/recruiting/jobs/Details/1687256/Guardian-Fueling-Technologies-LLC/Service-Dispatcher
Steps to be considered!
- Go to our website and apply directly!
- Pay and benefits will be discussed during the screening
- Having current and strong Service Dispatching experience is a PLUS!
- GFT is a drug free workplace!
The service dispatcher in the branch acts as a communication point for emergency and non-emergency calls that come into the branch. The dispatcher will receive requests, transmit messages, and track vehicles. This person must be primarily an excellent communicator and able to remain calm and composed, especially in critical situations. They must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Essential Job Functions:
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch calls for service needs
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Presence in the office on a consistent basis, 40 hours per week
Required Experience:
- Proven experience as dispatcher or relevant position (2 years preferred)
- High school diploma or GED required.
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
About Guardian Fueling Technologies LLC:
Guardian Fueling Technologies is a privately held company headquartered in Jacksonville, Florida, with 19 branch offices servicing the Southeastern United States. We are a world-class petroleum equipment distributor, fuel systems construction contractor and innovative service provider. With more than 3500 years of petroleum equipment experience and over 470 employees. we're proud to self-perform all our work and be a distributor for best-in-class PEI Manufacturers. Guardian Fueling Technologies was founded in Pompano Beach, Florida in 1972, originally operating as NRI Service and Supply. The company was a factory authorized service provider for most industry leading manufacturers of petroleum equipment. The majority of the company's clients were major oil companies. Founded as a service only business, the early days of the company served as a strong foundation for our commitment to providing outstanding service to our valued customers that we still pursue today. In 1996, our President, Joey Batchelor purchased the company from its founders, and with a new vision for the business, renamed the company Guardian Fueling Technologies. The company began to transform into a regional provider of service, distribution, design and construction of innovative fuel systems across Florida. By 2008, Guardian had branch locations in Ft. Lauderdale/Miami, Ft. Myers, Tampa, Orlando, Jacksonville, and Pensacola. In 2015, the company began a series of acquisitions and opening of new greenfield offices, expanding Guardian's footprint across the Southeast and Mid-Atlantic regions of the U.S., opening branch locations across Alabama, Tennessee, Georgia, South Carolina, North Carolina and Virginia. Today Guardian is proud to be the regions most reputable provider of fueling equipment, fuel systems construction, and value-added service provider.
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