Job description

The Sparrows Group is a specialist lifting and mechanical handling contractor that delivers equipment, technology and integrated engineering services to the global energy industry. Our solutions support our clients to optimise their efficiency by ensuring the performance, reliability and safety of critical equipment and people.

With our headquarters in Aberdeen, we employ over 1,600 people across numerous operational locations across the Americas, Europe, Middle East, Africa and Asia Pacific.

We are looking for a Service Co-ordinator to join our Operations and Engineering team in America.

The main purpose of the role is to apply the highest standards of leadership and business acumen, to ensure that the financial and business targets agreed with the Sparrows Directorate are exceeded.

Main responsibilities

Ensuring that all orders are completed to the Clients’ satisfaction while maximizing the financial benefit to Sparrows by:

• Communicating effectively with client specific Account Managers
• Learning and utilizing client specific contract rates and parts price books to ensure that client specific pricing structures are being adhered to for all accounts
• Perform all other job duties as instructed by supervisor

Successfully implementing service jobs by:

• Assist in scheduling of all offshore service work
• Identifying project parts through Sparrows’ part numbers and completing purchase requisitions
• Communicate with buyers on a weekly basis to ensure on time delivery needs
• Manage job costs and prepare Job Data Sheet for invoicing

Taking an active part in promoting an excellent safety culture by:

• Setting an example at all times of the correct safety behaviours.
• Letting it be known at every opportunity that safety is a prime concern and people will be given every support for stopping unsafe jobs.
• Seeking the advice from time to time of the HSEQ Rep. and supporting the roll out of safety initiatives.
• Following all Sparrows Group safety rules and procedures including reporting of accidents immediately to the Business Manager/HSEQ Rep.
• Participation and contribution towards the HSEQ plan actions and initiatives.

HSEQ responsibilities

• It is mandatory that the incumbent is familiar with the Company's HSEQ Policy and takes an active role in the compliance and improvement of Sparrows Integrated Management System. The incumbent must report any incidents, near misses, actual or potential problems with products, services or systems to their Line Manager.
• The incumbent also has legal responsibilities under country-specific health and safety legislation to follow all Company processes and procedures and familiarise themselves with the emergency response arrangements applicable to them. The incumbent is also responsible for the health and safety arrangements of subordinates (if any) and for any persons visiting them while on the Company premises.

Qualifications and experience

• High School Diploma and 10+ years’ experience

Job Type: Full-time

Experience level:

• 10 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Houston, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.