Service Associate - Part Time to service both SJC San Jose International Airport and Great Mall Milpitas.

$18 - $19 / hour

Approx. 10 - 15 hours a week

Nights and Weekends may be required

COMPANY BACKGROUND:

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC JOB FUNCION:

The Service Associate at The Great Mall is a part-time position. Responsibilities include cleanliness and functionality of our equipment (strollers and massage chairs), retrieving and returning strollers to our vending units, and repairs as needed. Interact with both Smarte Carte and mall management. This position will service both SJC San Jose International Airport and Great Mall Milpitas.

ESSENTIAL JOB FUNCTIONS:

• Working knowledge of equipment and ability to perform maintenance and repairs.
• Maintain clean equipment at all times.
• Submit reports in an accurate and timely manner.
• Understand work rules and the expectations of the facility and Smarte Carte.
• Maintain regular contact with District Service Manager.
• Ensure a safe working environment by ensuring all equipment is in good repair.
• Interact with facility management (mall management), to establish and maintain good rapport and excellent working relationships.
• Other assignments as needed.

QUALIFICATIONS:

• Equipment repair skills
• Excellent customer service skills
• Excellent verbal and written communication skills

CERTIFICATIONS/LICENSES

• Valid driver's license required

PHYSICIAL REQURIEMENTS

• Lift 40 lbs. to waist height; Apply a force of approx. 75 - 100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity

Licenses & Certifications

• Drivers License

Skills

• Cleaning
• Customer Service
• Communication

• Time Management
• Flexibility

Behaviors

• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest