Service Assistant
Job description
Duties
- Assists the senior ART in establishing and coordinating wing lodging requirements with wing units and the host base lodging office.
- Assists the senior ART as the point of contact for all Services-related issues, programs, and activities.
- Ensures effective accomplishment of all unit administrative functions.
- Assists the senior ART in unit manpower management activities.
- Assists the senior ART in managing required personnel actions to ensure compliance with existing directives.
Requirements
Conditions of Employment
- Must be a United States Citizen
- Disclosure of Political Appointments
- Preferred Military AFSC and Grade: 3F171/MSgt
- Position may or will require incumbent to Fly in military and/or commercial aircraft in the performance of temporary duty (TDY) assignments
- Required to meet and maintain Air Force Reserve requirements. Incumbent's regular assignments are primarily ART duties: however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities
- Position may require a background security investigation to determine suitability for employment and/or a security clearance
- Must be registered for Selective Service, see Legal and Regulatory Guide
- Advance in hire may be authorized if there is demonstrable proof provided on your resume
- Leave accrual may be authorized upon request
- A physical is required.
Qualifications
SPECIALIZED EXPERIENCE: Applicants must have at least 52 weeks of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes performs services plans, programs, training and activities; produce a wide range of documents requiring use of advance software functions; and perform readiness management function and on the effectiveness and efficiency of operations.
OR
EDUCATION: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.
KNOWEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Knowledge and skill in the application of Services plans, programs, training and activities.
- Knowledge and skill in the application of Services management directives and policies.
- Ability to plan and organize work; ability to meet deadlines.
- Knowledge of software programs to produce a wide range of documents requiring use of advance software functions to enhance productivity or meet needs of complex format such as graphics or tables within text, to edit and reformat electronic drafts and to update and revise existing databases or spreadsheets.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
Individuals on active duty may apply 120 days before separation date and should indicate in their application their military separation date. Reservists who are mobilized may submit a copy of their mobilization orders or a statement in their application stating they are available within 120 days.
Interagency Career Transition Assistance Program (ICTAP): For information how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.
Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, if determined best qualified, must be selected at the full performance level and placed at the full performance level. You must include a copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
All Federal Employees are required by PL 104-134 to have federal payments made by Direct Deposit.
If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 11950197
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and restriction from the workplace.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please note if duplicate/multiple application materials are submitted, we will consider the most recent submission as the one of record. If you do not meet the screen out questions, you will not receive any further consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.
You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans within the same quality category. Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire. You will receive a rating based on your responses to the assessment questionnaire. The rating is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your rating can and will be adjusted to more accurately reflect your abilities.
If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position. Highly Qualified- Candidates in this category possess good skills and experience above the minimum requirements for announced position. Qualified- Candidates in this category meet the minimum experience requirements for announced position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required:
1. Resume - Work experience sections must show inclusive dates (month/year) and number of hours worked per week (if part-time). If in a Reserve component, you should also identify any man-days or active duty days (total number of days) within the corresponding work experience block, if applicable. Additional information on what your resume must contain can be found on the following link: http://www.afrc.af.mil/Portals/87/documents/jobs/FEDERAL-JOB-INFORMATION-MARCH-2018.pdf.
2. Occupational Assessment Questionnaire
3. Other supporting documents:
Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:
COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.
Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).
If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.
Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.
For Additional details on veteran's preference, please refer to the OPM VetGuide at http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
The above mentioned forms may be obtained from the Air Force Reserve website at http://www.afrc.af.mil/AboutUs/JobOpportunities.aspx.If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The complete Application Package must be submitted by 11:59 PM (ET) on 05/22/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11950197
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."- It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
- If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
- For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.Agency contact information
Total Force Service Center
Phone
1-800-525-0102
Email
DO.NOT.EMAIL@CALL.ONLY
Address
AFRC Non-ART Locations
550 C Street W
JBSA Randolph AFB, TX 78150
USNext steps
Applications will be processed for rating after the close date of this announcement. Processing time for applications is several weeks from the close date of this announcement. Applicants will receive a Notice of Results (NOR) via email approximately 2 days after the announcement closes. The rating on this NOR will be based strictly on your answers to the questionnaire. You will receive another NOR via email once your application is rated by a Human Resources Specialist which may reflect a different rating from the initial notice. Qualified candidates may be referred to the selecting official for further consideration.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
The following documents are required:
1. Resume - Work experience sections must show inclusive dates (month/year) and number of hours worked per week (if part-time). If in a Reserve component, you should also identify any man-days or active duty days (total number of days) within the corresponding work experience block, if applicable. Additional information on what your resume must contain can be found on the following link: http://www.afrc.af.mil/Portals/87/documents/jobs/FEDERAL-JOB-INFORMATION-MARCH-2018.pdf.
2. Occupational Assessment Questionnaire
3. Other supporting documents:
Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:
COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.
Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).
If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.
Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.
For Additional details on veteran's preference, please refer to the OPM VetGuide at http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
The above mentioned forms may be obtained from the Air Force Reserve website at http://www.afrc.af.mil/AboutUs/JobOpportunities.aspx.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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