Job description

Move your career in the right direction! At Momentum Truck Group we pride ourselves on our welcoming workplace. We are a family of dedicated trucking industry professionals, where each employee plays an integral role in the success of our company. Since 1963, we have served Central Minnesota in New & Used Truck Sales, Leasing, Parts, Service & Repair. Come join our successful team!

Essential Duties & Responsibilities:

· Greet & assist customers in person or phone by providing a solution for every customer problem. Receive all service/parts department phone calls in a prompt and courteous manner.

· Complete service estimates for customers. Identify any necessary repairs for service and obtain approval from customer.

· Prepare repair orders accurately and include a detailed description of repairs completed.

· Schedule repairs and assure repairs are completed on schedule and technician efficiency is maximized.

· Review repair orders for accuracy and assure the repair order is closed in a timely manner.

· Review completed repairs and details of the repair with the customer, ensuring work was completed as requested.

· Establish each customer’s method of payment and obtain approval of credit.

· Provide accurate price estimates when requested by customer.

· Provide backup and assistance to other service advisors.

Minimum Qualifications:

High School Diploma or GED. Two-year technical degree or the equivalent combination of education and work experience is preferred. Industry experience is helpful. Excellent verbal & written communication skills are required. Excellent customer service, organization and time management skills are required. Must have a basic knowledge of computer, be able to type 20-25 wpm and be willing to be trained on a dealership computer system.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• 8 hour shift
• Evening shift

Ability to commute/relocate:

• Saint Cloud, MN 56301: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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