Job description
Coordinate automotive and equipment repairs between Fleet Services and user departments or outside vendors.
ESSENTIAL FUNCTIONS:
- Perform service advisory duties including: service writing, scheduling vehicles for repair, clerical duties related to service desk and handling customer complaints.
- Assign repair work to technicians.
- Order and maintain parts for vehicle repair
- Notify departments when service is completed.
- Create or close work orders.
- Monitor, assess, and distribute work loads.
- Coordinate parts pick up for technicians. Post repair status changes on vehicles and equipment on the computer.
- Operate computer terminals to maintain records.
- Perform related duties as required.
QUALIFICATIONS:
KNOWLEDGE AND ABILITIES:
- Vehicle and equipment maintenance and shop operations.
- Use of business computers and software.
- Automotive parts and supplies
- Communicate effectively with others.
- Operate computers and related software.
- Provide effective customer service.
- Order and maintain automotive parts
- Frequently lift and carry up to 10 pounds, and occasionally lift and carry up to 50 pounds.
- Occasionally stand, walk, bend, and kneel during the shift.
- Occasionally climb stairs, ladders, and other inclined surfaces.
- Occasionally push and pull objects.
- Occasionally flex upper trunk forward at the waist and partially flex at the knees.
- Occasionally rotate upper turnk to the left or right while sitting or standing.
- Frequently place arms above, at, and below shoulder height.
- Coordinate eye, hand, and foot movement in order to operate a vehicle.
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