Service Advisor

City Limits Harley Davidson

Palatine, Illinois

About Us

Looking to jumpstart your career with a badass company? The Windy City Motorcycle Company is the largest motorcycle retailer defining and leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling two-wheeled dreams. What could get better than that? We pride ourselves on creating a fast-paces, fun and team-oriented work environment that makes each day a new adventure. Are you ready to roll on the throttle and join us?

Hourly Range : $17-$19/hour

What we offer:

• Pay plans with endless potential
• Annual income increases
• Flexibility
• Opportunity for growth within the company
• Generous employee discounts
• Paid training and time off
• Business casual dress code
• Health, dental, vision, and life insurance and savings accounts
• 401k plan with a company match
• A fun environment!

A Day in the Life of a Service Advisor at Harley Davidson!

As a Service Advisor here at City Limits Harley Davidson, you are the main point of contact for customers looking to get their bikes serviced at our dealership. You are the liaison between our customers and service technicians.

Duties Include:

• Ensure customer service by working with customer to determine their motorcycle issues/problems and develop ongoing relationships
• Inspect bikes to identify and verify service needs
• Work closely with service technicians and explain pricing details of repairs with clients as needed
• Sell additional services by pointing out service specials or additional work needed
• Assign service jobs to technicians based on skill level and current resource utilization
• Keep customers in the loop on their repairs and communicate when it is ready for pickup

What we live by:

We welcome all to come as they are

We believe life is best lived on two wheels

We walk in the boots of those we serve

We find our strength in unity

We fight the good fight always

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.