Job Purpose

Duties and Responsibilities

• Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members.
• Demonstrates teamwork
• Takes food and beverage orders from customers
• Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
• Follows company cash handling policies and procedures
• Completes opening duties, shift, and closing duties
• Prepares non-alcoholic beverages for dining room customers
• Delivers food and beverages to customers in a timely manner.
• Suggestively up sells when options exist for liquor or food items.
• Follows all sanitation and safety policies
• Maintains the server stations ensuring they remain stocked throughout the shift
• Ensures table maintenance throughout the dining experience
• Able to fill in as needed to ensure a smooth experience for customers and team members
• Maintains a safe working environment and reports any safety issues to management immediately
• Maintains valid state and local food handlers and alcohol certifications
• Adheres to all Genghis Grill policies and procedures
• Advises Restaurant Manager/General Manger/ Regional Director of any non-routine situations
• Other duties as assigned by management

Qualifications

• Must be motivated and have a high energy level
• Must be customer centric, demonstrating a desire to be of service
• Must be organized
• Must be able to excel in high pressure environments
• Must be able to follow written and verbal instructions
• Must have a calm and friendly demeanor at all times
• Must have a working knowledge of our menu items including signature beverages
• Must be respectful of all customers, managers, team members, and vendors
• Must be able to recognize common signs of intoxication and know how to address the situation following Genghis Grill standards
• Must maintain all required state and local food and alcohol certifications
• Must be available to work a variety of opens, swings, and closes including weekends and holidays

Physical Requirements

• Must be able to lift/carry up to 25 lb.
• Must be capable of constant walking, standing, stooping, and reaching in any direction
• Must have manual dexterity
• If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know

Verbal and Reasoning Requirements