This position is responsible for leading the commercial property and project management ("CPM") market leaders and their respective team(s) in Virginia.

KEY RESPONSIBILITIES

Reporting to the President/CEO, responsibilities include, but not limited to; providing strategic and tactical leadership for the entire CPM team with a goal to optimize performance and effectiveness, enhance processes, establish and maintain relationships (client, tenant, vendor, and brokers), develop new business, and achieve financial results which align with the overall corporate goals and objectives.

Team Development and Leadership

Thalhimer's reputation since the firm's inception has been built by the associates within the organization and the continual development of CPM associates and implementation of best practices is a critical focus in this position.

• Cultivate and inspire a culture of high performance and continuous improvement in alignment with Thalhimer's Core Values of Accountability, Teamwork, Transparency, Community and Excellence
• Lead CPM market leaders in planning and building the competency of CPM's talent through highly effective training, engagement and passionate motivation
• Develop and strengthen CPM roles encouraging interaction between all members not only within CPM, but across the organization to implement and follow best practices resulting in high associate engagement and both team and operational efficiency
• Ensure alignment of individual priorities with overall business objectives
• Coach CPM team members to success and hold individuals accountable for achieving results
• Lead change management strategies and plans as needed to maximize associate adoption, drive communication plans, and minimize resistance, promoting higher utilization and greater proficiency in adapting to change
• Collaborate and support Thalhimer's Executive Leadership Team's objectives fostering the firm's core values
  

Relationships

• Continue a service-oriented culture built on a relationship driven model with all stakeholders (clients, tenants, vendors, brokers, and other associates within the firm)
• Provide visible, ethical leadership across the CPM platform; ensuring a culture of the highest standards of conduct and demonstrating expectations of unparalleled service
• Cultivate, develop, and maintain positive and successful relationships with clients, tenants, vendors, brokers and others establishing open and ongoing professional relationships
• Support firm goals by offering superior customer service and relationship management fostering long term relationships
• Develop and enforce policies and procedures
• Establish and enforce standards with investigation of all complaints, disturbances, and violations alleged or otherwise and resolve issues in a timely manner
  

Technology and Data

• Utilize an optimize the firm's technology solutions such as MRI, Building Engines, and other solutions to extract and monitor performance analytics, workflow, service requests, etc.
• Partner with key stakeholders to identify technologies, business intelligence and solutions for actionable insights and CPM performance knowledge with a focus on the identification of new opportunities, optimizing relationships, revenues and firm's overall value
  

Financial Planning, Budgeting and Reporting

• Lead CPM in annual budget review and preparation, working in conjunction with CPM market leaders to align with corporate revenue growth and financial goals
• Identify and implement new business opportunities for increasing revenue potential
• Analyze internal business processes relative to property operations
• Identify synergies, economies of scale, and efficiencies which add operational and financial value to managed clients and the firm
• Develop and inspire a culture where financial information is utilized to evaluate ongoing effectiveness of current plans, programs, and initiatives; consulting with key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency, cost effectiveness and optimizing revenues
  

REQUISITE EXPERIENCE

• Hands-on inspirational leadership style
• Exemplary track record of success in leading, coaching, and mentoring teams
• 15+ years of commercial property management leadership success, preferably with 3rd party management and institutional experience
• Prior significant P&L responsibility
• Thorough knowledge of property and project management best practices; commercial retail, office, industrial and industrial, trends, operations, leasing, and laws
• Advanced proficiency and hands-on experience with managing large and/or complex real estate portfolio Proven success building a culture of financial accountability across his/her team exceeding financial and operational objectives.
• Demonstrated results driving and leading transformative strategic initiatives, continuous improvement, organizational effectiveness and performance management with a large team in multiple markets
• Sophisticated communication and influencing skills, highly skilled at communicating complex issues to stakeholders and/or audiences at all levels
• Ability and willingness to travel to our Thalhimer markets as needed
• Certified Property Manager, CPM®, designation preferred
• Virginia Real Estate license preferred
  

SKILLS & COMPETENCIES

Senior Vice-President, Commercial Property Services will bring intellectual, professional and personal values which complement the existing management and leadership team.

• Strong results-orientation determined to meet and exceed revenue and operational targets and drive accountability throughout the organization
• Proven ability to foster strong, collaborative relationships across functional areas and communicate effectively with all stakeholders
• Charismatic, inspirational, and participative management style, well developed interpersonal skills, with the ability to leverage diverse viewpoints, establish credibility and be decisive
• Intellectually curious, excellent analytical, critical thinking skills with strong business acumen
• Skilled at translating strategy to tactical execution
• Exceptional communication, listening and facilitation skills with the ability to translate strategic concepts into clear and concise direction for implementation across all levels
• Ability to quickly develop an understanding of the organization's structure, operational characteristics, culture and clients to promptly focus on operational and financial excellence
  

EDUCATION

• Bachelor's degree from a four-year college or university