Job description

Sign-on bonus and/or relocation assistance available for highly qualified candidates!

We are seeking a detail-oriented, high-performance, experienced IT Project Engineer for our rapidly growing MSP.

The successful candidate will bring experience in successfully implementing new technologies within approved timelines and budgets, thrive in an environment embodied with leadership in technology and best practices, and believe stellar customer service is just as important as excellent technical knowledge.

You can look forward to a role that expands your skill set and provides a challenging and rewarding environment.

CRITERIA FOR SUCCESS

• MSP experience a big plus!
• Understanding of IT concepts
• Willingness to meet the challenges of the position
• Display a commitment to do what is right for our clients and our team
• Ability to meet weekly, monthly, quarterly, and annual goals and objectives
• Ability to meet client needs with exemplary customer service by adhering to our Core Values
• Initiative in keeping up with industry trends and proactively applying knowledge to improve processes and procedures
• Strong communication skills—professional and technical—verbal and non-verbal
• Willingness to meet the challenge of a position that’s more than just a daily grind of 9-to-5 repetition

The foundation of our success is a cohesive, stellar team of IT professionals. We have a strong, growing client base because we enjoy working together and encouraging each other in our passion for providing and advancing the technology our clients rely on. Technology is an exciting industry, and we strive to make that excitement a part of everything we do for our clients and our team.

COMPETENCIES

Problem Solving: Analyze the causes, seek alternative interventions to achieve your goals, evaluate best solutions, implement a plan, assess effectiveness

Communications: Listening, friendliness, open-mindedness, feedback, confidence, non-verbal communication, keeping stakeholders informed, clarity, empathy, respect, context, choosing the proper channels

Client Focus: Establish standards, monitor satisfaction, meet client needs

Achievement Focus: Set and achieve challenging goals, demonstrate persistence and overcome obstacles, measure self against standard of excellence, recognize and act on opportunities

Planning/Organizing: Prioritize and plan work activities, use time efficiently, set goals and objectives, organize or schedule other people and their tasks, develop feasible action plans

REQUIREMENTS

• Minimum 6 years working in relevant Information Technology (IT) sector
• Hands on advanced, experience in Windows client and server operating systems, PowerShell/Scripting, Azure, Microsoft 365, Active Directory Management, Firewalls, Switching, Routing, SANs/Storage, Server Hardware, Exchange, backup technologies, and Certificate Services
• You MUST be able to pass a Criminal Background Check
• You must have a valid state issued Driver's License and personal, reliable transportation for traveling to and from client sites in and around Lane County, OR

Only candidates meeting our requirements should apply.

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RESPONSIBILITIES (including but not limited to):

• Designing, managing, and completing high-level IT projects for a variety of IT areas included in the above mentioned requirements section.
• Ensure that all projects are delivered on time, within scope, and within budget
• Assist in the definition of project scope and objectives
• Create and maintain comprehensive project documentation
• Willingness to get the job done, even if it means occasionally working afterhours or on weekends
• Participate in periodic on-call duty for afterhours support

BENEFITS

• 401(k) Matching up to 4%
• Healthcare Reimbursement Arrangement up to $475/month
• Telemedicine Plan at no cost to employee
• Paid Time Off minimum 2+ weeks first year plus paid holidays
• Internet Reimbursement up to $50/month
• Cell Phone Reimbursement up to $50/month
• Mileage Reimbursement at federal rate
• Employer provided equipment: computer, monitors, phone
• Schedule flexibility
• Professional Development Program and Training Allowance

OUR PURPOSE: Happy Employees. Happy Clients.

OUR CORE VALUES

• Integrity: We do what's right.
• Dedication: Stick with it because we care.
• Fun: Enjoy what we do and have fun doing it.
• Innovation: Continuously striving to improve.
• Teamwork: Succeed by working together.

Here are some ways that you can join us in representing our Core Values…

• Do what is right, even when it is not easy. Treat others how you would like to be treated, sticking to your values when things get tough. Be open and honest with your feelings and objectives. It is in the hardest times that you will have opportunities to show those around you, your strength and courage.
• Show team spirit by sharing your ideas and being open to suggestions from others. Help others meet their goals and celebrate their successes. Do your part; every team member plays a vital role in the process.
• Show initiative and diligence. Care about the work you are doing and understand its importance. Be the one that is known for getting things done. Like other values, they can spread like wildfire (which can be a great thing!) when the example is set.
• Never stop pursuing your goals. When you reach one goal, start working towards another. It is amazing how much you can accomplish when you have a goal in mind. Innovation is about making an idea into a reality.
• Express gratitude and let it motivate you to encourage others. Your positivity will shine through, creating a fun and inspiring culture around you. Make time for human interaction—whether in-person, over the phone, or in a video meeting—take a time out from work-talk and get to know your teammates. It can be a lot of fun!

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Professional development assistance
• Relocation assistance

Schedule:

• Day shift
• Monday to Friday
• On call

Supplemental pay types:

• Signing bonus

Application Question(s):

• This position requires daily work from our Eugene, OR office and at clients sites in the area. Are you able to reliably commute or willing to relocate within 90 days of hire?

Experience:

• relevant IT: 5 years (Required)

Language:

• English (Required)

Work Location: In person

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