Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Sr EHR Support Analyst opening with St. David's Georgetown Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

St. David's Georgetown Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Sr EHR Support Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Senior EHR Support Analyst primary responsibilities include facilitating clinical IT activities, providing second level support, and leading new module and application testing and implementation, across multiple facilities. You will work with the Division Clinical EHR Support Specialist Team to develop training materials, to assist with training as needed, and to implement division standardization, utilization, integration plans for clinical applications.

GENERAL RESPONSIBILITIES

• You will support multiple facilities as a key clinical IT resource for implementation and support of a broad set of clinical applications
• Provide second level support as a clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other facility service resources; provide status on user issues
• You will serve as project leader for facility-based implementations of clinical applications software releases and new products, may also facilitate multiple facility-based implementations of clinical applications software releases and new products
• Provide on-call assistance as needed
• Facilitate and manage maintenance of multiple facilities specific dictionaries
• Coordinate facility clinical application reporting requests and assists with defining report requirements and validate reporting results for supported facilities; you may develop clinical application reports as needed
• Perform quality audits and tracks metrics related to clinical application use
• You will promote system security and patient confidentiality and help ensure compliance
• Build strong relationships at supported facilities with core customer base (nurses physicians, core team members, etc.) and facility leadership

QUALIFICATIONS

• You will have an understanding of clinical operations and application support processes and workflow
• You are able to communicate effectively with clinical and information technology personnel verbally and in writing
• Excellent leadership and teaching abilities
• Understand pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
• Understanding of programming and reporting tools functionality and capabilities
• You must be able to drive to assigned sites to complete work (and provide proof on automobile insurance

EDUCATION/EXPERIENCE

• Minimum of 3 years of experience in clinical application support or related clinical work experience
• Bachelor's degree preferred

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Sr EHR Support Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.