Provides advanced and complex analytics and reporting services, working to improve and automate Client Processing systems. Deals with more complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations). Allocates/coordinates work within a team/project. Assists or provides expertise in communicating needs and issues with internal and external clients. Actively involved in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process higher value transactions. Solves more advanced problems based on an advanced understanding and knowledge of the intricacies of the system. Uses advanced area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions. Provides technical assistance and support to lower level client processing roles. May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review, training and approval actions. Contributes to the achievement of related teams' objectives. Modified based upon local regulations / requirements.

Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. 10-12 years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $77,750 and $146,264 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.