Job description

Operational risk is inherent in all bank products, services and activities, and the effective management of operational risk is a fundamental element of effective enterprise risk management. The Operational Risk Oversight (ORO) department within Operational Risk Management, a second line of defense function, is hiring a new team member. ORO engages with the first line of defense to independently identify and assess operational risks and report the results to leadership, management committees and the Board.

Responsibilities:
The Operational Risk Officer builds relationships with team members and leadership of key oversight areas and provides routine review and challenge of governance, processes and controls surrounding daily operations, change management and new initiatives. The role requires an ability to perform targeted audit style testing and critical analysis to develop sound conclusions and observations, as well as raise issues to management where improvement is needed.

Specific responsibilities include the following:
Work closely with key stakeholders to ensure alignment with the Bank’s risk appetite.
Perform targeted (deep dive) reviews, including detailed testing and critical analysis, to understand processes and controls, identify operational risk and assess risk mitigation.
Review and challenge first line of defense governance documents, policies, procedures and reporting to ensure management has identified and addressed operational risk.
Provide support and guidance in the development and implementation of key controls, key risk indicators and reporting.
Perform issue/observation analysis related to regulatory concerns, audit findings and self-identified issues.
Review significant operational risk events and associated post event reviews, as needed.
Perform quarterly control testing validation activities to ensure all key controls are identified, challenged and properly tested.
Perform quarterly risk assessment to assess the effectiveness of risk management activities and the control environment and assign a control rating.
Publish quarterly opinion memos to communicate effectiveness of risk management and control activities and report on deficiencies and related mitigation activities.
Develop and deliver periodic risk reports to senior and executive management.
Develop and implement applicable risk training, as needed.

Job Qualifications:
Requires a bachelor’s degree and 8+ years of risk management, auditing, compliance, legal/regulatory, finance or other directly related experience.

Strong interpersonal, critical thinking, problem resolution and analytical skills required.

Must have excellent presentation and communication skills, both verbally and written.

Ability to effectively build relationships, work on cross-departmental teams and engage with senior management.

Experience working with banking applications, processes, procedures and controls.

Working knowledge of mortgage lending, card processing, or strong digital banking and/or treasury management experience is preferred.

A combination of education and experience may meet qualifications.

Benefits :
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products

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