Job description
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As the Sr. Program Manager, Service Global Expansion & Strategic Partnerships, you will have an immediate impact on our productivity by streamlining our service strategic initiatives, program managing with precision, and communicating business objectives and customer requirements across the organization. You will have the right level of experience to integrate yourself into the organization quickly and identify barriers that are preventing effective operational performance by serving as an integrator, communicator, and driver of program performance. The Sr. Program Manager, Service Global Expansion & Strategic Partnerships lead the successful execution of one or more programs by creating the program strategy and benefits and ensuring that each project has the appropriate controls to support the program objectives and the needs of the customer. You will understand the customer's perspective, communicate effectively, and gain customer trust by continually meeting commitments. The opening will be located at a Rivian facility and reports directly to the Sr. Manager Strategic Partnerships & Global Expansion Programs.
Responsibilities
- Assumes end-to-end accountability for single or multiple concurrent projects
- Executes successful operationalization of key service initiatives
- (International go-to-market and Service launch for major commercial customers)
- Develops cross-functional strategic plans with objectives that measure up to company wide goals
- Defines the program roadmap, controls, or the processes, procedures, reporting, etc., to manage the program
- Delivers robust and standard project tracking that supports clear status on financials, schedules, and resources
- Manages the risks and issues that arise over the course of the program life cycle and take measures to correct them
- Documents, maintains, tracks, and reports contract/service level agreements requirements and metrics
- Ensures Voice of Customer is heard, understood, and drives decision making
- Generates progress reports for clients and senior leaders within the organization
- Performs other duties as required or assigned within the scope of the position
Qualifications
- Bachelors (Masters Preferred) with emphasis in Operations, Supply Chain, or related discipline
- 2-3+ years of experience in Program/Project Management while working for an Automotive, Tier 1, OEM, or technical field preferred
- Must be able to deliver internal and external updates with exceptional business acumen
- Large toolkit of Program/Project Management tools
- Experience in product/project/program lifecycle management, supply chain operations and logistics
- Thorough communication, and relationship skills to ensure the highest levels of customer experience
- Forward thinking problem solving, and change management skills to proactively ensure risk mitigation
- Notable negotiation and stakeholder management skills to drive influence-based decision making
- Impeccable organizational skills and acute attention to detail
- Current possession or ability to obtain a U.S. Passport with the willingness to travel internationally 20%
- Ability to stand or sit for 8-10 hours per day
- Required to communicate using telephone and/or e-mail
- Ability to view, reach, and interpret documents
Salary Range for California Based Applicants: $121,000 to $150,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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