Merkle is a customer experience transformation business partner to the Fortune 1000. The future of brand loyalty and competitive advantage is the customer experience, and we empower the world’s leading brands to transform their data, technology, and organizational capabilities to deliver those differentiated customer experiences across marketing, sales, commerce, and service. For more than 30 years, we have built upon our heritage in data, analytics, and technology, building unmatched skills in hyper-personalization. Our combined strengths in CX consulting, data transformation, and digital transformation drive improved marketing results and competitive advantage for our clients, including brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 13,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2020 net revenue of $1.3 billion.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle is an agency of dentsu.

The Senior Project Manager is an integral part of a talented design team focused on brand strategy and user experience design. The Sr. PM is responsible for managing multiple experience design projects in a scaled agile framework. They will partner with teams of Visual Designers, Copywriters, and Developers.

Success as a Senior Project Manager is demonstrated ability to independently lead clients to successful delivery, while effectively identifying, managing, and mitigating risks and issues that arise from client or technical complexity.

• Deliver projects of high risk and complexity, typically across multiple platforms and/or larger than $2M in revenue, on-time and on-budget with high quality and client satisfaction
• Serve as the primary delivery lead and internal and external point of contact for their projects
• Plan and procure resources according to the scope and budget of the project; manage and maintain that resource plan
• Produce and manage timelines in accordance to the constraints identified
• Lead and engage in internal and external communications regarding all aspects of the project, including technical discussions
• Produce and communicate internal and external project status reports and maintain all necessary project documentation
• Monitor and manage the project budget
• Facilitate problem solving discussions as well as client and team meetings
• Implement existing methodologies and utilize the given toolset to manage projects
• Identify, communicate, and define mitigation strategies for risks and issues internally and externally
• Communicate effectively with clients to identify needs and evaluate alternative business solutions
• Identify and aid implementation of improvements within the project management department

• Bachelor's Degree
• 8+ years working as a Project Manager, preferably in a digital agency environment
• Proven understanding of managing user experience design in scaled agile framework/SAFe
• Proven ability to deliver high risk projects, with demonstrable skills that show the ability to manage projects of high levels of risk and complexity
• Proven ability to build strong relationships with clients and partners
• Excellent written and oral communication, interpersonal communication skills, time management, with a proven ability to do this at a management level internally and externally
• Experience creating and managing project timelines and monitoring budgets
• Experience working with clients and within scopes of work
• PMP or other Project Management Certification preferred
• Experience in managing creative service design projects preferred
• Ability to travel, as needed

The anticipated salary range for this position is $94,000-$146,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

#LI-RL1

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.