Role Summary

Are you a creative and design-focused leader with a passion for guiding the development of innovative learning solutions for a measurable impact? Do you long to use your design skills to influence how we use tools, technology, and hands-on interactivity to not only impart knowledge to learners, but inspire them as well? The Sr Manager, Curriculum Development role in our People Solutions organization might be the path to unleash your potential This role leads and develops a team of Instructional Designers and Instructional Media Consultants and manages the design and development process. This person is a proven leader that drives results to the business through collaboration, flexibility, and proactive problem solving. This person is a thought leader who possesses a continuous improvement mindset, focused on delivering excellent customer service and creative solutions.

Primary Responsibilities and Essential Functions

• Manages, coaches, and develops a team of Instructional Designers and Instructional Media Consultants with ability to hold self and others accountable to meeting commitments
• Collaborates with partners to understand business needs and then translates them into impactful learning experiences to meet shared objectives and deliver on business goals.
• Builds a diverse team of talent broadening skills and capabilities
• An expert coach who is committed to developing people and putting the team first.
• Drives individual and team accountability
• Innovative thought leader in industry best practices relative to the client's business
• Proven experience in both process and project management with the ability to move from big picture thinking to managing details
• Directs work allocation and capacity and provides direction and delegation while removing obstacles
• Guides the design process in an agile manner
• Ensures service level agreements are obtained and adjusts the process to drive efficiencies when needed
• Inspires and advocates for technology and tools within learning to leverage best practices for virtual and blended learning solutions that follow a learn-apply methodology
• Manages and handles conflict effectively
• Reviews instructional materials to ensure quality and accuracy and adherence to brand standards
  

QUALIFICATIONS

Minimum

• 7 or more years of experience required in related field (Curriculum Development and Design, Training, Customer Service or Operations)
• 5 or more years of experience required if candidate possesses a related advanced degree
• Requires strong knowledge of Project Management, Microsoft Office
• Excellent coaching, consulting, problem solving, influencing, relationship building, and communication skills to work effectively with teams throughout organization
  

Preferred

• BS/BA degree in related discipline strongly desired (i.e. Marketing, Business, instructional design, etc.).
• 3 or more years of experience in a people management role preferred
• Experience in telecommunications industry desired
• Prefer certification in PMP or Lean Six Sigma or other Agile methodology
  

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About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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