JOB DESCRIPTION

Our Senior Leasing Consultants are leaders in the art of bringing people and apartment homes together. They are multitalented, personable individuals with sales expertise and a passion for building relationships. Senior Leasing Consultants are seasoned sales professionals with demonstrated success in providing leadership to the leasing team, and are called upon to train new Leasing Consultants and Customer Support Assistants.

As a Senior Leasing Consultant, you will be responsible for direct sales and marketing, sales leadership with the onsite team, and resident relations and customer service. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. You will listen carefully to discover prospective residents' needs, confidently recommend solutions and overcome concerns, and earn commitment by guiding new residents through the leasing process. Senior Leasing Consultants bring positive energy to each conversation, resolve any apartment issues quickly and effectively, and make everyone feel welcome and appreciated.

WHO YOU ARE

• A Sales Leader.
  You will provide leadership and mentoring to Leasing Consultants and Customer Support Assistants, promoting a positive work environment that encourages collaboration and teamwork.

• Strong Communicator.
  Your writing and speaking skills are clear and effective, helping you connect well with others.

• A Team Player.
  You are united with teammates in delivering the best experience to current and prospective residents.

• Organized and Accountable.
  You are flexible and able to juggle the needs of changing priorities at your community.

• Creative.
  You are an idea person and like coming up with smart solutions to new challenges.

• Motivated.
  You invest extra energy to reach your goals.

• Solution-Oriented.
  You follow through on commitments, letting residents know that they matter.

WHAT YOU'LL DO

• Build community and industry knowledge
  by identifying market trends to prepare for future occupancy needs and offering recommendations to the Community Manager.

• Connect with prospective residents
  through phone calls, appointments, and follow-up communications.

• Show off our community
  by walking the property with prospective residents and delivering a persuasive sales pitch about the benefits of living in an Equity Residential apartment home.

• Manage the leasing process
  by guiding new residents through each step, completing and verifying all lease applications and sharing results with applicants.

• Keep accurate records
  of prospective and current residents, as well as rent and inventory.

• Handle transactions
  like accepting rent and deposits and inspecting move-ins and move-outs.

• Train and collaborate with talented teammates
  to identify and solve any leasing issues that arise.

REQUIREMENTS

• Prior sales experience in leasing, retail, banking, or other related field(s)

• Demonstrated proficiency in working with computers including word processing, calendar management, software/database, and social media

• Excellent communication, interpersonal, and organizational skills

• High school diploma or equivalent

• Available to work a flexible schedule, including weekends

PREFERRED EXPERIENCE

• Demonstrated ability to secure leases and provide sales leadership and training

• College degree or coursework

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.

Our portfolio of high-quality properties in urban growth markets - New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver - provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.

Equity Rewards

When you join Equity Residential, you won't be treated as simply another employee - you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.

We recognize that everyone has different needs outside of work. That's why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program

Equity Values

At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value - in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.

All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.