Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Commercial Product Manager is a subject matter expert in commercial performance of Alaska Airlines’ revenue products (First Class, Main Cabin, ancillaries, etc.). As an individual contributor, this role exercises considerable judgment to make decisions on cross-product strategy for their product portfolio and provides recommendations to address commercial product challenges and deliver business results.

Key Duties

• Acts as subject matter expert on assigned products through a deep understanding of customer needs, product policies, and financial statements.
• Makes recommendations to optimize cross-product strategy by positioning products according to identified customer needs.
• Maintains product roadmaps to maximize revenue growth opportunities using our competitive advantages, and lead market innovation to improve competitive positioning.
• Seeks and builds cross divisional relationships to ensure the customer journey is supported across all channels.
• Utilizes program management best practices to deliver against program baselines (financial, operational, strategic, etc.), and optimizes product performance.
• Makes recommendations on pricing and product attributes to align with enterprise-wide roadmaps.
• Partners with Strategy and Business Development leaders to define future product requirements.
• Works closely with the Enterprise Project Management Office and business implementation leaders who project manages the implementation of new products or product changes.
• Develops and implements product specific go-to-market plans, working across departments to execute on a single, integrated plan.
• Monitors key performance indicators (leading and lagging) to ensure performance to business goals and sustained alignment between product design and performance.
• Responsible for assigned revenue product P&L, forecast, budget success and management.
• Collaborates with leadership to define and communicate ongoing product plans to continually improve the customer/end-user experience leveraging data, user feedback, and product performance.

Job-Specific Experience, Education & Skills

Required

• 4 years of experience in product management, program management or product ownership or related area.
• Bachelor’s degree in a related business field or an additional two years of training/experience in lieu of this degree.
• Excellent communication skills (e.g., verbal, written, and listening), including informal working team and formal executive presentations, in clear and concise language.
• Ability to present both technical and non-technical content to internal and external partners.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• 2 years of experience working with data, modeling, or analytics.
• Prior airline or travel industry experience.
• Demonstrated decision making, collaboration, consensus building, negotiation, and teamworking skills including the ability to lead with influence.
• Demonstrated ability to lead through change.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$108,500 - $162,700 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 3/22/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10291

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.