As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work

The Product Operations, Senior Analyst is a critical role responsible for optimizing and streamlining product-related processes and operations, ensuring the efficient and effective delivery of products to the market. This individual will work closely with cross-functional teams, including Product Management, Operations, R&D, Commercial to find opportunities for improvement and implement data-driven solutions to enhance product performance, user experience, and business outcomes.

A Day in the Life

• Attend a cross-functional team meeting to discuss ongoing product initiatives, providing updates on operational progress, challenges, and potential solutions.
• Analyze customer feedback and support data to identify areas of improvement in product usability, feature adoption, and overall user satisfaction.
• Develop and maintain documentation for product processes and best practices, ensuring consistency and efficiency across teams and product lines.
• Conduct a deep-dive analysis into a specific product issue or opportunity, synthesizing findings into actionable recommendations for the product team.
• Support the development and administration of the product intake process.
• Support the lifecycle process of Transplant Diagnostic products from the initial concept to the end of support.
• Work in cross-functional groups comprising other product management team, marketing, ClinReg and R&D on new development projects.
• Address challenges in a proactive and timely manner by providing regular feedback to R&D in order to address defects and feature gaps.
• Present Thermo Fisher Scientific products and application solutions at meetings, conferences and seminars.

Keys to Success

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• A Master's degree is a plus.

Experience

• 3+ years of experience in product operations, product management, or a related role within the Life Sciences industry.

Knowledge, Skills and Abilities

• Strong understanding of product life cycle management, including product development, launch, and retirement processes.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficient in project management methodologies and tools, with a proven track record of managing complex projects.
• Must demonstrate technical knowledge and ability to present to others in a clear and concise manner.
• Excellent oral / written communication and presentation skills in English are a necessity.
• Ability to work within a diverse, cross-functional team across multiple sites.
• Highly motivated team member with strong interpersonal skills to effectively interact and communicate globally with internal colleagues (technical and business teams) and customers.
• Ability to travel up to 25% (domestic and international).
• Demonstrates Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement. A valuable opportunity to grow your skills and career!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The salary range estimated for this position based in California is $91,700.00–$137,500.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards