Self-pay Follow-up Representative (Patient Biller 3)
Full Time
Sacramento, CA
Posted
Job description
Department Description
This position is with SBO Patient Collections.
Job Summary
Closing Date
4/2/2023
Salary Range
$25.94 -$32.24
Salary Frequency
Hourly
Appointment Type
Career
Number of Positions
1
Percentage of Time
1.0
Shift Hour
08
Location
Patient Contact Center
City
Sacramento
Union Representation
Yes
Benefits Eligible
Yes
We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.
THIS IS NOT AN H1- B OPPORTUNITY
Responsibilities
The Self-pay follow-up representative (Patient Biller 3) is responsible for reconciling self-pay and bad debt accounts. Duties include reviewing, auditing, and adjusting patient balances in EPIC billing system. Responds to patients, clinics, attorneys, collection agencies and other outside entities verbally and in writing to resolve billing inquiries. Provides back up support to the department receptionist.
Required Qualifications
- Previous billing medical experience
- Demonstrated knowledge of collections practices, internal procedures, and external regulations
- Demonstrated knowledge of basic accounting practices sufficient to perform complete audit of accounts with multiple payers
- Demonstrated knowledge of medical and insurance terminology and reimbursement requirements including government programs, contracted private and third-party program
- Analytical skills to assess account balances and determine appropriate action required
- Proven ability to comply with strict confidentiality standards
- Demonstrated effective written and verbal communications skills to convey information in a clear and concise manner
- Ability to react with flexibility, patience and maintain efficiency while achieving accuracy under pressure to meet deadlines set by the department
- Strong critical thinking skills, with the ability to analyze and evaluate moderately complex problems, determine appropriate level of intervention, and develop and apply solutions
Preferred Qualifications
- Experience with Epic
Special Requirements
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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