Job description

Job Description
The Security Officer is responsible for providing a safe and secure environment for patients, visitors, and staff; and to interact with people, with an emphasis on professional service and customer relations. This position works closely with staff, local law enforcement, and other government agencies. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Duties Patrol Activity : Pro-actively patrol the campus to prevent/detect acts of theft, criminal mischief, violence and other unsafe acts and conditions in order to provide a safe environment for all to interact. Operations Center : Monitor activity via closed circuit television and monitor the various alarm systems that terminate within security. Effectively handle radio and telephone communications . Customer Relations : Provide way-finding and general assistance for patients and visitors during the course of routine security duties. Individual must have the ability to relate to customers, provide clear communications in a courteous, professional manner, and offer assistance whenever necessary. Documentation and Reporting : Complete case reports, maintenance logs, the daily blotter and any other necessary documentation in a professional manner. Review Roll Call, emails, and other pertinent information on a daily basis. Ability to use photographic documentation to supplement written reports when appropriate. Training : Successfully complete all mandatory training required by the department. Successfully complete all additional training requested by the Director. Performs other duties as assigned.
Qualifications
MINIMUM
DESIRABLE

Education, Credentials, Licenses:
High School Diploma or GED required
Bachelor’s Degree in Criminal Justice in lieu of experience

• Valid driver’s license and must be insurable by the Hospital insurance carrier

College degree or completion of an accredited police academy.
IAHSS Basic Security training or other industry recognized program

Specialized Knowledge:
Good written and verbal skills, human relations/customer service skills, and computer data entry skills
Security/Police procedures, investigative procedures, criminal, and liability law

Kind and Length of Experience:
Experience in law enforcement/security or equivalent experience preferred
Minimum 3 years law enforcement/security or equivalent experience preferred

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