Job description
The University of Iowa Hospitals and Clinics department of Safety and Security is seeking a Hospital Security Officer to perform duties needed to maintain a safe and secure environment for patients, visitors, and staff in the buildings and grounds of the University of Iowa Hospitals and Clinics.
- Provide exceptional customer service to patients, visitors, and staff entering the hospital
- Assist with wayfinding and information to patients, visitors, and staff
- Perform security checks, patrol facility, and monitor special assignments
- Conduct incident investigations and provide documentation for follow-up
- Respond to and assist in all incidents regarding safety and security
- Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement
- Respond to and resolve emergencies such as fire, HazMat, and security alarms
- Provide security surveillance of institution, including physiatric units
- Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
- Escort to parking ramps and outlying areas
- Perform safekeeping procedures
- Provide effective oral and written communication
- Enforce all institution policies and procedures
University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Percent of Time: 100%,
Schedule: 2nd and 3rd shifts available
Pay Grade: 8 https://hr.uiowa.edu/pay/pay-plans/merit-pay-plan Shift Differentials available
Benefits Highlights:
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa?, click here
MINIMUM ELIGIBILITY REQUIREMENTS:
1. Two years’ experience in security and safety, or fire safety, or law enforcement; or
- One year of post-high school education related to security and safety and one year of experience in security and safety; or
- Two years of post-high school education related to security and safety.
2. Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
3. Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
Desirable Requirements
- Two years of customer service experience
- Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc)
- Exceptional written and verbal communication skills
Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to austin-bullock@uiowa.edu.
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