Job description
Job Information
State of Tennessee Job Information
Opening Date/Time
Thur 05/04/2023 12:00AM Central Time
Closing Date/Time
Wed 05/10/2023 11:59PM Central Time
Salary (Monthly)
$2,083.00 - $3,117.00
Salary (Annually)
$24,996.00 - $37,404.00
Job Type
Full-Time
City, State Location
Memphis, TN
Department
Mental Health and Substance Abuse Services
LOCATION OF (2) POSITIONS TO BE FILLED: DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES, MEMPHIS MENTAL HEALTH INSTITUTE DIVISION, SHELBY COUNTY
Minimum Qualifications
Education and Experience: Education equivalent to graduation from a standard high school; qualifying full-time law enforcement, security or related experience may be substituted for the required education on a year-for-year basis.
Other Requirements
Necessary Special Qualifications: A valid motor vehicle operator's license may be required for employment in some positions.
Examination Method: Non-Competitive selection for Preferred Service positions.
Job Overview
Summary: Under general supervision, is responsible for institutional and related security work of average difficulty; and performs related work as required.
Distinguishing Features: This is the entry-working class in the security guard sub-series. An employee in this class may be assigned to work any shift in providing a full range of institutional and other security activities, such as protection of public buildings. This class differs from that of Security Guard 2 in that an incumbent of the latter is responsible for acting as lead security guard on an assigned shift.
Work Activities
Performing General Physical Activities:
- Responds to calls and takes appropriate action to assist in emergency situations.
- Searches for and apprehends missing or unauthorized individuals.
Performing for or Working Directly with the Public:
- Controls entrance and exit of individuals by checking for identity, purpose of visit and authorization.
- Escorts individuals to ensure their safety.
Documenting/Recording Information:
- Prepares and maintains records such as incident reports, vehicle citations, logs of visitors and others, and personal property reports.
Communicating with Supervisors, Peers, or Subordinates:
- Provides information to supervisor by telephone, in written form, e-mail or in person to advise of any security concerns.
Communicating with Persons Outside Organization:
- Communicates with law enforcement agencies to report incidents, provide information, and/or request assistance.
Monitor Processes, Materials, or Surroundings:
- Patrols facilities, monitors alarms, and utilizes audiovisual and security systems (e.g., TV monitors) to check for security, hazards, disturbances, and violations of pertinent laws, rules, or regulations.
- Visually monitors individuals to ensure safety and compliance with policies, rules and regulations.
Operating Vehicles, Mechanized Devices, or Equipment:
- Operates patrol and transport vehicles to complete security patrols or transport valuables and individuals.
Controlling Machines and Processes:
- Operates two-way radios and other communications devices to accomplish security tasks.
Competencies (KSA'S)
Competencies:
- Ethics and Values
- Conflict Management
- Written Communication
- Customer Focused
- Decision Quality
- Problem Solving
- Approachability
- Interpersonal Savvy
- Dealing with Ambiguity
- Action Oriented
Skills:
- Basic reading comprehension skills
- Active listening skills
- Active learning skills
- Basic speaking skills
- Basic writing skills
- Social perceptiveness skills
Abilities:
- Ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion
- Ability to keep or regain body balance or stay upright when in an unstable position
- Ability to see details at a distance
- Ability to see under low light conditions
- Ability to see objects or movement of objects to one’s side when the eyes are looking ahead
- Ability to tell the direction from which a sound originated
- Ability to listen to and understand information and ideas in speaking so others will understand
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to communicate information in speaking so others will understand
- Ability to communicate information and ideas in writing so others will understand
- Ability to tell when something is wrong or is likely to go wrong
- Ability to read and understand information and ideas presented in writing
- Ability to add, subtract, multiply, or divide quickly and correctly
Tools and Equipment Used
- Motor Vehicle
- Golf Cart
- Security surveillance/monitoring equipment
- Two-way radio and other communication equipment
- Restraint devices and other security equipment
- Personal computer
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
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