Scheduling Case Manager- Amarillo

Full Time
Amarillo, TX
Posted
Job description

Make a career choice that makes a difference in the lives of seniors, become a homecare champion!

We are a non-medical, in-home caregiver agency that is dedicated to those we serve and to our team who makes it all happen. Our services include personal care assistance, meal planning and preparation, medication reminding, housekeeping duties and other tasks that allow our clients to remain healthy, happy, and home.

We are seeking a dynamic individual to fill our Care Manager role to help us continue to provide GreatCare® to the seniors in the Amarillo Community. The position is a full-time salaried-exempt management position that requires the ability to also be available for on-call rotations. Ideal candidates must have a passion for working in the Eldercare Industry, is dedicated to making a difference, highly organized & has experience in Senior Care.

To provide the right balance for our team we are seeking a team leader who....

  • Has a passion for working in with Seniors and for the Eldercare Industry
  • Is dedicated to making a difference
  • Shows dedication to excellence in everything they do
  • Has a passion for customer service
  • Takes responsibility for actions
  • Is adapt at effective verbal and listening communication skills
  • Has a desire to learn and improve
  • Able to adapt to changing work priorities and meet deadlines and schedules
  • Believes in Teamwork to achieve goals
  • Is highly organized
  • Demonstrates Honesty and Trustworthiness
  • Possesses a high-level of Integrity and Credibility
  • Professional
  • Equipped with cultural awareness and sensitivity

Primary Responsibilities:

  • Interviewing/Hiring Caregivers
  • Schedule all client/caregiver shifts
  • Matching caregivers with clients
  • Consulting with clients (and families) for needs assessments
  • Conducting Caregiver Orientations to assigned clients
  • Conducting onsite Supervisory visits
  • 1-on-1 client interactions
  • Providing exceptional customer service to clients and caregivers
  • Accurate/timely documentation and management of client/caregiver management system
  • Travel to client homes is required

Working Conditions:

The Care Manager will spend hours in the office and in the client's homes. The Care Manager will be required to do some lifting as necessary. The position will be based in a busy office where s/he will be faced with constant interruptions and must meet with others on a regular basis. The individual in this position will deal with a wide variety of individuals and client/caregiver issues on a daily basis.

Qualifications:

  • Minimum 1-year experience or certified training in care for the elderly or individuals with functional disabilities
  • Minimum 1- year of staffing experience in a healthcare setting
  • 18 years of age
  • Speak, read, and write English (bilingual a ++)
  • Reliable transportation
  • Ability to pass federal and state background check
  • Clean MVR (motor vehicle record)
  • Possess a valid driver's license
  • Current CPR/First Aid Certification
  • Bachelor degree preferred, experience in the field will be taken into consideration

If you have a passion for customer service and understand the importance of excellence in your work, then you may qualify for the role. The ideal applicants will have experience in caregiving and are individuals that have experience in managing others in a healthcare setting such as a home health company, professional medical practice or a facility that provides services to elderly. Those individuals that have an education in Healthcare management may also qualify without direct experience. If you fit this description & also strive to provide the best care possible don't hesitate…..APPLY NOW!!

Make a difference in the quality of someone's life!

Work hours: 8am – 5pm (Monday – Friday); rotating on-call coverage required

Salary: $35,000 - $40,000/year + bonus potential

Benefits: Paid Time Off, Paid Holidays, Fuel Allowance, Paid On Call

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