Job description

$500 - $1000+ IN MONTHLY COMMISIONS/ BONUSES ON AVERAGE $$

uBreakiFix is looking to add more members to our team. We are growing very fast and need to expand our team in the Port Orange area. Our Computer Technician/ Customer Service Representative position entails doing electronic repairs on customers devices, troubleshooting with customers and recommending products and services. We offer commissions and bonuses on top of base pay that average over $500 - $1000+ per month. Experience is not required, but is preferred in Retail Sales/ Customer Service and in any type of repair service.

uBreakiFix is where all your electronic mishaps are welcome! Whether you dropped your iPhone on the sidewalk, or watched your laptop take a bath, let one of our knowledgeable and dedicated technicians take a look at it. Don't fret if you are not part of the Apple carrying population, we service a wide variety of electronic brands including, Samsung and Google. We also service a wide variety of tablets, and computers from Dell to HP, and everything in between. We will happily diagnose any electronic device that troubles you absolutely free of charge! We are committed to providing our customers and their beloved electronics with the highest grade parts and services. We offer free diagnostics, and promise to keep you informed every step of the way on your electronic device's road to recovery! We are also able to offer many of our repairs and services while you wait or we can come to you so you can be on your way as soon as possible.

Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair your iPhone, Smartphone, iPad, tablet, computer, video game console and other electronic devices while maintaining manufacturer standard quality and functionality. Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 1 year warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop!

Minimum requirements:

• 1-3 years of customer service/retail sales experience preferred
• Proven ability to learn new, required skills to ensure the best possible customer experience
• Basic computer skills
• Strong organizational and time management skills
• Able to keep your composure when faced with multiple deadlines
• Great attention to detail
• Ability to work well with others in a small, close knit team
• Reliable transportation

Tasks and Responsibilities

Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand

• Assist customers from initial check in process all the way through to the completion of their repair
• Provide recommendations for problem resolution
• Diagnose, troubleshoot and repair devices
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Provide additional recommendations for accessory up-selling
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly, professional manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Port Orange, FL 32128: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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