The Sales Manager is responsible for leading and developing a proactive sales effort with the group business, leisure market, social, military, educational, religious, fraternal, and sports market segments, oversight of advertising, and promotional initiatives, and contributing to overall revenue generating efforts of the hotel to maximize hotel profitability and maintain customer satisfaction. This includes driving sales, exceeding 100% RGI, and achieving budgeted total hotel revenue expectations.

Our Sales Managers make a difference by:

• A positive outlook and outgoing personality
• A team-first attitude
• A gift for paying attention to the smallest details

As a Sales Manager, you will need to:

• Demonstrate excellent selling skills
• Have knowledge of both groups, SMERF, sports, FIT, and leisure segments
• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted revenue on a quarterly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintain the overall revenue goals.
• Be responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the clients
• Solicit new and repeat guest room and event business.
• Maintain client base of key accounts and conventions.
• Determine the client and guest's needs.
• Make outside sales calls and phone solicitation calls to obtain business.
• Conduct on-site inspections to book business.
• Assist in evaluating a potential business opportunity for profitability and overall benefit to the Hotel.
• Represent the hotel in community affairs and industry-related events.
• Maintains accurate sales records, database, and reports to provide history, ensure future and current quality service and enhance prospects.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Other duties may be assigned.
• The general idea of the STR Report and other key industry metrics/analysis
• Demonstrated knowledge/experience in advertising and promotional activities

To be successful in this role, a professional demeanor, a warm and welcoming personality, and the ability to engage easily and actively connect with others is required. Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Speak with others using clear and professional language. Two or more years of hotel experience are required. Perform other reasonable job duties as requested by Supervisors.

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.