Job description

POSITION: Sale Leader (Key holder)
REPORTS TO: GENERAL MANAGER
TYPE: NON-EXEMPT
BRANDS: POTTERY BARN

PRIMARY FUNCTION: The Lead Sales or Lead Stock Keyholder position provides daily support to management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests. S/he will perform operational functions in the assigned area of accountability (Sales or Stock) to ensure the store meets Company expectations.

ESSENTIAL DUTIES & RESPONSIBILITIES: • Effectively perform operational functions: open and close the store, register functions and back office procedures. • Provides store supervision during manager-on-duty shifts to ensure that the store meets financial targets. • Conducts warm-up and cool down meetings with associates and coaches associates to productivity and performance. • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts. • Meet personal productivity targets and goals, while providing exceptional customer service to our guests. • Comply with all Company policies and procedures. • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy. • Perform projects and assignments as directed by the management team.

SKILLS/KNOWLEDGE:

• 2-3 years of previous retail sales experience or management experience in a customer service related field
• Excellent communication, organization & leadership skills
• Superior critical thinking skills to creatively identify challenges & develop action plans in a timely manner
• Great time management skills & ability to execute multiple tasks & appropriately manage competing priorities
• Ability to independently lead self & others to achieve results

PHYSICAL REQUIREMENTS:

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques
• Employment/promotion to this role will be contingent on successful completion of a background check
• Full time associates are expected to have open availability to meet the needs of the business.

EDUCATION: College degree preferred or equivalent job experience.

**This position description is not inclusive of all duties and responsibilities and can be changed without notice**

WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Retail management: 3 years (Required)

Work Location: In person

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