Job Description

IWK is a market leading, global supplier of tube filling machines, cartoning machines and integrated lines to the Pharmaceutical, Oral care and Cosmetic Industries. Our headquarters and primary manufacturing center is located in Stutensee Germany, with a second manufacturing center in Bangkok, Thailand and a North American Sales and Service division located in Parsippany, NJ. A significant portion of IWK New Jersey’s business comes from aftermarket products (parts sales, machine conversions, change parts and service work). At our New Jersey location, we are looking to fill the role of Sales Coordinator.

The Sales Coordinator primary role is to support the Sales department as detailed below. The candidate will also be cross-trained with the Service Assistant to provide support as needed.

Job Responsibilities

• Reviewing purchase orders for accuracy against final machine quote.
• Entering sales orders into JDE for machine orders or commission
• Maintain machine Order Log, by entering new orders and add-ons onto spreadsheet or Salesforce
• Prepare machine purchase orders to the factory.
• Prepare/forward machine and commission invoices. Follow-up on payment.
• Coordinating/forwarding samples for machine orders for size part preparation.
• Upon salesmen’s approval, forwarding size parts and layout drawings, wear and tear parts listings and obtaining customer approval on necessary documents.
• Reviewing factory Order Confirmations for accuracy. Preparing in-house/direct Order Confirmations via Calcit and forwarding to the customer for approval.
• Sending out testing material requests for factory acceptance tests and track shipments for proper receipt at the factory.
• Keeping up to date on the progression of all orders by reviewing all incoming e-mails. Responding to customers, factories, and sales managers inquiries.
• Obtaining purchase orders/addendums from customers for additional machine accessories.
• Maintaining updated delivery dates in backlog in JDE.
• Maintaining electronic copy of machine order files.
• Maintain delivery dates on factory acceptance test/install list.
• Assist General Manager with Sales Manager’s commission via Excel.
• Leap file videos and movies as requested by Sales Manager.
• Ensure receipt of CD manuals for customers/office or download them from the server.
• Assist with yearly calendar mailing.

Requirements