Job Summary: The role of Room Attendant is responsible for cleaning and servicing guest rooms in order to provide an exceptional experience for guests. This position ensures that all rooms are inviting and clean to the highest standards. The Room Attendant is also expected to ensure all defects are reported promptly and appropriately.

Company Vision & Values

Our team at St. Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. We value integrity and uphold our company’s standards in providing Southern hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest’s experience by getting things right from the very first time.

Benefits Available

Full time team members are eligible for benefits after 30 days of employment. These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.S.A.), or an HMO (Health Managed Organization). If you select the plan with the H.S.A, the company contributes to your account (prorated based on start date).

There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage. Our vision plan is through EyeMed. St. Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness. We cover a percentage of the cost for your long-term disability insurance.

We know that you do not want to work for the rest of your life and St. Joe is committed to helping you achieve that goal. Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions. We match 100% of your first 3% of your earnings and 50% of your next 2%.

Job Responsibilities:

• Responsible for a combination of Check-out and Stay-Over cleaning services daily
• Remove and replace linens
• Prepare and make beds
• Clean and tidy bathrooms
• Remove trash and disposable clutter
• Sweep and mop floors
• Vacuum floors
• Dust furniture
• Collect and turn-in any items left by guests according to company procedures
• Ensure the security and privacy of guest rooms
• Perform rotation cleaning duties as required
• Stock amenities and fresh towels
• Turn on all lights
• Clean and disinfect all surfaces
• Ensure room meets the company standards
• Complete “Deep Cleans” when and as directed
• Assist with any other reasonable request
• All other duties as performed

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous housekeeping experience preferred but not required
• Previous hospitality experience preferred

Knowledge, Skills, & Abilities:

• Detail oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant friendly way
• Ability to identify and resolve issues related to position independently
• Ability to follow instruction
• Professional attitude is required
• Ability to work independently
• Excellent time management skills
• Ability to work as a team
• Ability to follow proper safety measures when using hazardous chemicals
• Basic knowledge of proper cleaning operations
• Basic knowledge of proper sanitation operations

Physical Demands:

• Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
• Must be able to lift 20lbs

Working Conditions:

• Indoor
• Exposure to hazardous chemicals (with PPE)
• Possible exposure to bodily waste
• Possible exposure to a somewhat noisy environment

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.