Job description

PRIME DIRECTIVE: Safety, satisfaction and guest comfort is our only goal. Every employee, regardless of his or her position, accepts responsibility for every aspect of hotel operations.

SUMMARY: Responsible for the cleanliness and over appearance of guest rooms or suites

SERVICE: Each employee will ensure they provide excellent and consistent service through individual brand service delivery plan.

ESSENTIAL FUNCTIONS:

Clean assigned suites promptly and efficiently.

Vacuum and sweep carpets and floors

Mop floors as needed

Dust, brush, polish, and vacuum furniture

Dust and clean room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, door jambs)

Change linen and make beds

Clean showers, tubs, sinks, and bathroom items

Remove used guest amenities and trash

Replenish guest amenities and supplies

Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to a supervisor and complete work orders

Check for damaged linens

Complete assigned deep-cleaning items

Maintain storage rooms and stock carts in an orderly fashion

Recording rooms status on work assignment sheets

Operate housekeeping equipment in a correct and safe manner. Immediately report

malfunctioning equipment to the Executive Housekeeper or Housekeeping Manager.

Complete maintenance work orders and deliver to designated area in a timely manner.

Bring all lost and found items, as well as unreturned VCR tapes, to the Executive Housekeeper’s office for storage.

Immediately report to the manager any unusual situation in the guests’ room/suite, including unreported pets, parties in the suite, missing items, exceptionally dirty room/suites or a vacant suite when the room is thought to be occupied.

Respect the privacy and protect the security of guest personal belongings and property.

Follow proper key control procedures for issued keys, or keys left by guests in room/suite.

Know and follow hotel emergency procedures.

Practice safe work habits, particularly with regard to lifting techniques and proper handling of cleaning products.

Courteously accommodate special request of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.

Attend and participate in monthly department meetings or stand up meetings.

During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.

Carry out any reasonable request by Management.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 5x8
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Dupont, WA 98327: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

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