Job description
Why join Nextech?
We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.
We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
The RevOps Applications Analyst will be a system administrator to support the sales engine tech stack. This highly technical position is in charge of tool implementation, maintenance, system reliability, data connections, and tech stack strategy.
This role will be responsible for everything from long-term initiatives to keep our go-to-market engine running smoothly to day-to-day tactical support for our end users. The role will be responsible for a scalable tech roadmap and ongoing improvements for our customer-facing teams. The ideal candidate will be knowledgeable about SaaS sales acceleration tools, self-motivated, strategic, experienced with data governance, and highly analytical.
Essential Functions
- Serve as the primary point of contact for our sales, marketing, and customer success systems (including Salesloft/Outreach, Clari/Aviso, etc.)
- Collaborate with sales, customer success, marketing, finance, and business operations managers and analysts to ensure seamless integrations with critical systems (Salesforce, Netsuite, and Hubspot).
- Partner internally to drive long-term change management initiatives and projects as needed
- Building operational workflow models to bring automation and improvements in the day-to-day use and expected metrics and KPIs
- Gain a thorough understanding of the customer journey to identify process and technical debt
- Assist in the implementation and use of Revenue intelligence tools
- Identify, analyze, and resolve a wide range of process and operational issues or inefficiencies, delivering timely and decisive solutions
- Carry out additional responsibilities as assigned based on business need
Minimum Qualifications
- Experience building out revenue/CRM systems/platform and supporting tools to unpin the revenue operations of a high-growth, fast paced SaaS company
- Knowledge of Sales Accelerators such as Outreach or Salesloft
- Prior administration and support experience with intelligence tools such as Zoominfo and 6Sense
- Advanced Excel and PowerPoint skills
- Advanced Salesforce.com knowledge
- Previous experience with vendor evaluation, management, and budget proposals
- Outstanding communication and presentation abilities
Working Environment/Physical Demands
- Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.
- Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
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