Retail Technical Process Writer - Hollywood, FL

Full Time
Hollywood, FL 33020
Posted
Job description

Surf Style Retail Management, Inc. (“Surf Style”) is the leading chain of beachwear, souvenir, gourmet market and liquor retail stores in the Southeastern United States. Our stores contain quality merchandise at a competitive price, and we offer a fun shopping experience for our customers. We take great pride in our customer service and expect every customer to return to our stores. We believe that each employee contributes directly to our growth and success.

Job Summary:

We are looking to hire a Retail Technical Process Writer for a specific 3-month job to revise and produce high-quality documentation (specifically: Standard Operating Procedures and Processes) that will contribute to the overall success of our departments. The Technical Process Writer will be responsible for creating documentation that will serve as training manuals, instructive step-by-step procedures and interact heavily with cross-functional teams.

Job Responsibility:

· Work with internal teams to obtain an in-depth understanding of the process and the documentation requirements.

· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience and training purposes.

· Produce appropriate content that meets applicable standards and helps end-users use a variety of applications.

· Create tutorials to help end-users use a variety of applications.

· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

Job Requirements:

· University degree in Writing, English or Literature.

· Prior experience in technical or process writing.

· Ability to deliver high quality documentation paying attention to detail and formatting.

· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

· Excellent written skills in English.

· Strong working knowledge of Microsoft Office.

· Work part of the time from a company location, and part of the time working from a non-company location (Hybrid).

Duration: 3 Months

Job Types: Contract, Temporary

Pay: $25.00 per hour

Schedule:

  • Monday to Friday

Experience:

  • Microsoft Office: 5 years (Required)

Work Location: Hybrid remote in Hollywood, FL 33020

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