Job description

The Store Leader ensures that the overall store condition complies with company policies & procedures, and state & federal laws are being maintained and followed, they include: store cleanliness, food service, customer service, merchandising, controlling loss prevention, safety, and security - thereby maximizing store profitability, expense control, inventory levels, and shortage control. This leader fosters a coaching environment where team members want to excel and are recognized for their achievements while:

Cultivate a GU*ES*T in Mind Culture. 1. Focus on the wildly important. 2. Be a leader.

3. Be committed to the guest.

· Provides prompt, courteous customer service by discovering customer needs and management support

· Manages food services in accordance with Department of Health and Company Standards.

· Plans and prepares work schedules. Supervises coverage of shifts left vacant due to emergency or lack of food services personnel and fill as needed.

· Assists calculations of food consumption, and requests purchases inventory, as required.

· Analyzes financial data including shortage to identify business opportunities, determine proper action plan, and increase of sales.

· Manages food cost at prescribed levels fallowing approved portions control and accounting procedures. In addition to all controllable expenses and cost items affecting profitability of food service operation.

· Analyzes store results and trends to determine the proper action plans, to leverage the stores sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items.

· Responds, reports, and follow-ups on all employees and/or customer accidents, injuries and loss or damage to property.

· Checks display for neatness and customer appeal. Ensures that all authorized signs are displayed.

· Monitors and ensures compliance with all contractual merchandise agreements and reports any discrepancies to management.

· Maintains a working relationship with all vendors. Monitors and corrects delivery procedures, ensure the accuracy of orders. Reports any problems to management.

· Promotes strong sales, by focusing on the team. Recruits, hires, trains, and coaches team members to develop top performing team members. Ensures team members are current on product offerings and promotions.

· Coaches and supervises team members in all store responsibilities and teaches them how to handle difficult and complicated situations by fostering a team environment.

· Evaluates and take positive and consistent disciplinary actions on violations of company policies.

· Maintains a neat personal appearance in accordance with company uniform and personal appearance policy as stated for Store Leader.

· Performs other duties as needed.

· Ensures work attendance in compliance with Company expectations.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• Old Hickory, TN 37138: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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