Job description
Description
Retail Shift Supervisor- Travel Plaza TP9A17
Job Purpose or Objective(s): Maintain the highest priority of Guest Service Standards by assisting with merchandising, sales, and maintaining all Travel Plaza Standards. Help train new associates. You will report to Retail Management.
Primary Tasks:
Train Guest Services Standards and assist with all guest's needs, responding to questions, resolve issues, and offer sales suggestions. Maintain all payment procedures by SOP standards.
Oversee compliance with state and federal laws and Nation policy regarding the sale of alcohol and tobacco products; check identification by transaction.
Protect all store inventory and equipment from theft and damage.
Perform merchandising responsibilities including making shelf labels, ordering, maintaining appropriate levels for deli sales, upkeep of service area and sales floor.
Insure all purchases are tendered into the register system, sack and receipt offered to Guest, with parting pleasantry.
Complete Operations Checklist and work with associates to maintain Travel Plaza Standard's by performing responsibilities including sweeping, mopping, dusting, and cleaning both interior and exterior of the Travel Plaza.
Report suspicious behavior or violations of rules and regulations to the proper authority.
Maintain Beginning and Ending shift cash handling SOP procedures. Report discrepancies to General Manager.
Perform Shift Supervisor responsibilities in the absence of the Manager/Assistant Manager
We ask that physical maintenance and sanitation of the facility therefore Shift Supervisors are to maintain the facility by being interactive and hands on with all cleaning, maintenance, and sanitation procedures.
Required Education and experience:
MINIMUM
High School Diploma or GED preferred
Food Handler Certification
Trendar user experience
Exceptional customer service and strong leadership skills required.
Ability to multi-task for team members.
Ability to be on feet 6 hours per shift
Ability to lift at least 50 lbs.
Three (3) months of retail experience in a cash handling position
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
Plus, many more!
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
Location: Talihina Travel Plaza
Job Retail Operations
Primary Location OK-Talihina
Work Locations Talihina Travel Plaza 13900 SE Hwy 63 Talihina 74571
Organization Retail
Schedule Regular
Full-time
Variable
Job Posting 03/10/2023, 10:15:16 AM
Req ID: 23002808
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