Job description

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

SIGN ON BONUS $2000 for eligible candidates – effective 2/13/23

*Eligibility - Only for external candidates. Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

What You’ll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

What’s In It For You?

Really good question, and we have some good answers that we hope you like.

• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $52,840.00 This reflects the fulltime hourly base rate of at least $19.00 and target commission is $1110 a month. Qualified bilingual-experienced candidates may receive up to $1/hr. extra in compensation, after an official bilingual assessment. There is potential to earn up to and beyond $61,465.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings.
• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.).  We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck.  The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions.  It’s also important to work alongside colleagues who “get you.”  At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Qualifications

Minimum:

• HS diploma, GED, or relevant work experience required; some college with a focus in sales, business and/or management is a plus
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Compensation:

• Hourly pay rate is $16.92 - $25.38/hour. Qualified bilingual-experienced candidates may receive up to $1/hr. extra in compensation, after an official bilingual assessment. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Type: Full-time

Pay: $16.92 - $25.38 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Santa Barbara, CA 93105: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you located in or near Santa Barbara, CA?

Experience:

• Customer service: 1 year (Preferred)
• sales: 1 year (Preferred)

Work Location: One location

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