Job description

Pokeworks

Company Overview: Are you ready to join the fastest growing poke restaurant chain in the US? Pokeworks, one of the leading fast-casual concepts in the US, is on track to have 75 operating locations by the end of 2023 and plans to double that size in the next 3 years. Serving Happiness is our purpose and we attribute our success to our ability to attract talent that resonates with our values: Passionate For The Brand, Self-Motivated, Do The Right Thing, Service Obsessed, and Entrepreneurial. It's because of our dedication to these values that we've been published in several reputable outlets such as Forbes, Fast Casual, Business Insider, and Entrepreneur. We've also been listed on the Top Franchises list for consecutive years since we started in 2016.

If these values resonate with you, we want you on our team!

What We Can Do For You:

• Provide the opportunity to acquire highly sought out skills
• Provide the opportunity to further enhance current professional strengths
• Provide a clear path for career advancement
• Provide a safe environment to produce quality work

Extras:

• Affordable group medical/dental/vision coverages
• Paid Time Off
• Discounted meals
• Regular performance reviews

Position Summary: The General Restaurant Manager is responsible for managing all day-to-day functions of the restaurant. He/she always looks to improve to achieve the highest standards in the customer experience, employee experience, and financial goals. The Manager should be passionate about the food service industry, and seeks to motivate a team to extend the same passion to our guests. Job responsibilities include hiring, managing, supervising and training front and back of house team members, overseeing the quality of our food offerings, scheduling, and inventory control.

Job Responsibilities :

• Knowledge of basic business fundamentals including full understanding of P&L and COGS statements
• Ensuring all productivity numbers, budgets, and sales are met
• Build and motivate crew members by example, exemplifying the core values, passion, and culture of PokeWorks
• Applying financial tools and analyzing financial reports to identify trends as well as addressing issues in store performance Ensure positive customer experiences
• Lead, train, coach, and counsel team members
• Maintaining knowledge of surrounding competitive market place for store development, marketing, and community outreach purposes
• Maintaining direct communications with local vendors
• Resolve guest issues effectively to ensure positive guest experience
• Prepare appropriate weekly staff schedules based on projected business volume
• Ensure high quality of food preparation and customer service consistent with Pokeworks' requirements and procedures
• Ensure all operating activities follow company standards and procedures
• Execution of food safety and restaurant safety standards and equipment maintenance guidelines
• Ensure the safety of guests and team members

Job Requirements:

• Customer service focused and oriented
• Strong communication and organization skills
• Strong team building and morale building abilities
• Ability to implement Company policies and procedures efficiently
• Sound decision making and problem solving skills with the ability to resolve conflicts
• Ability to adapt successfully in a fast-paced environment
• Basic computer skills including the ability to browse the Internet, use email, and Microsoft Office applications
• Minimum of 2 years restaurant management experience preferred
• Must be able to work an average of 50-60 hours per week

*NO LATE NIGHTS*

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Mountain View, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 2 years (Required)

Work Location: In person

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