Restaurant Manager

Full Time
Charlotte, NC 28203
Posted
Job description

HOLA AMIGO!


Are you looking for an amazing opportunity to grow your career?


We are looking for a leader with a real passion for guest service and the best attitude to work as a Manager!


The Restaurant Manager is responsible for ensuring complete customer satisfaction by implementing our restaurant’s policies and procedures, managing the staff and operation, and achieving our revenue objectives.


Manager Responsibilities:

  • Generate a bond with customers by bringing service with an outstanding personal touch.
  • Seek the perfect timing to engage with customers: Assist in serving meals, assist in assigning tables, assist in serving drinks, assist in clearing and cleaning tables.
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Revise and Supervise the arrival and condition of the merchandise.
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils, and cleaning products.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly, and annual revenues and expenses.
  • Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
  • Implement policies and protocols that will maintain future restaurant operations.
  • Ensures that the Corporate Mission and Values are followed at all times.


We offer:

  • Annual Salary paid on a biweekly basis.
  • Quarterly bonuses (may vary according to performance and meeting goals based on sales and operating profit).
  • Possibility to buy medical insurance coverage at competitive prices.
  • Paid Time Off (PTO).
  • Employee meals included.
  • Excellent work environment.
  • Corporate chaplaincy services and caring team assistance focus on our coworkers' wellbeing (physical, emotional, and spiritual).
  • Enjoy any of our menu offerings at no cost during their shift (one per turn) and receive 50% off regular menu prices on their day off. The discount also is offered at our other restaurant concepts (Frontera, Luciano’s, Pampas, and Frankie’s).
  • Corporate training for different competencies.


We’d love to have you join our team!

More about us: https://www.lacapitalmxclt.com/


REQUIREMENTS

  • Bachelor’s Degree.
  • 3+ years of Restaurants.
  • 2+ years of Restaurant Management
  • Demonstrated effectiveness in written and verbal communication.
  • Excellent negotiation skills.
  • Strong decision-making abilities.
  • Strategy and innovation skills.
  • Ability to coach and mentor employees on a one-on-one basis as well as a group.


La CAPITAL MX is now open.


We are hiring immediately!

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