Job description
Announcement
Details
Open Date
12/28/2022
Requisition Number
PRN33335B
Job Title
Academic Program Support Specialist
Working Title
Residency Evaluator APSS
Job Grade
B
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
Academic Affairs
Department
00295 - Office of Admissions
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$16.50
Close Date
Open Until Filled
Yes
Job Summary
This position is responsible for advising and assisting current and prospective University of Utah students with the application process for residency reclassification. This will involve understanding and following applicable Utah state residency law along with Board of Regents and institutional policies. The employee will evaluate residency reclassification applications and the supporting documentation to determine if a student qualifies for residency reclassification, which grants the student the ability to pay in-state tuition rates. The employee will also advise students on how to navigate through the application process and meet appropriate deadlines. The employee will assist individuals at our service window as well as on the telephone and via email, and may engage in telecommunications appointments as requested. Staff are required to be in the office; this is not a remote position. After 90 days and with management approval, employees may have the opportunity to work up to three days a week remotely.
Responsibilities
- Provide policy interpretation for applicants seeking residency reclassification, process applications and determine eligibility for reclassification based on applicable Utah state law, Board of Regents, and institutional policies.
- Work on residency maintenance tasks and assist colleagues with residency projects.
- Provide general information for students regarding other areas related to academic services.
- Prioritize daily work responsibilities and recommend changes to supervisor to improve processes.
- Attend all-staff training sessions and area meetings as instructed by supervisor.
- Resolve problems and complaints by researching and locating other sources to assist in solutions.
- Collaborate and assist with department projects and objectives when requested.
- Demonstrate excellent customer relation and effective communication skills.
- Complete tasks assigned by supervisor in a timely manner.
- Other duties as assigned.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Three years of general office experience, one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Preference will be given to candidates who have previous experience working in university admissions or residency evaluation.
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34
CFR
part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
135 Park Building
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS
service, may elect to enroll in
URS
if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from
URS
are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
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