Category:

Patient Access

Department:

Patient Access

Status:

Full Time

Schedule:

Full Time various days & hours including nights & weekends

Description:

Cuero Regional Hospital is searching for a FT Representative in our Patient Access Department.

Job Description:

• Patient Access Representatives are responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
• These representatives also get patients ready for intake, process them during admission, and guide them through discharge.
• Patient Access Reps are responsible for timely and accurate patient registration.
• Interviews patients for all pertinent account information.
• Verify all insurance and calculates and collects patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Answer any questions and explain policies clearly.
• Check for physician orders and attaches them to appropriate patient record to ensure the correct test is received.
• Print and collate any paperwork needed for each patient to distribute to unit/department.
• Escorts patients to his/her area or refers patient to available escort as needed.
  Patient Access Representatives must have strong interpersonal skills to communicate with patients and clinical staff effectively.
• Digital experience with word processing programs is also essential to the role of a Patient Access Representative.
• Although extensive clinical training is not necessary for this position, incoming candidates will be guided through courses related to the services of the facility.

Qualifications:

• High school diploma or GED
• 3 months in a clerical health care setting minimum
• 1 year in a clerical health care setting preferred
• Communication skills
• Customer relation skills
• Medical terminology
• Good telephone etiquette
• Computer skills
• Must be able to multi-task

Closing:

Open until filled