Job description

Overview

$1,500 Sign On Bonus
Located at N. 22nd St & E. Highland Ave
Easy freeway access
Monday - Friday; 8a to 5p
Scheduling experience preferred
Knowledge and Experience with insurance plans and verifications required
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

HonorHealth is looking for a Registration Scheduler to support our Highland Clinic location, near the Biltmore Shopping Plaza. This is a well-know Sports Medicine team of 3 Physician Providers, a PA and staff that includes other MAs, Reg Sched, Sr. Scheduler, and a Referral Coordinator that provide services to local high school athletes, both professional amateur athletes - operative & non-operative sports medicine treatments that include steroid & PRP injections, fracture care ans shoulder, knee and elbow up services. This core group has worked together in this established business for more than 10 years as a family-oriented and collaborative team. Each member is familiar with the skills of each team member and they work as a unified team to present the best patient care possible in this newly remodeled facility.

The ideal candidate must meet the requirements of the role that includes a HSD/GED with . In addition, scheduling experience is preferred along with knowledge and experience with insurance plans and verifications is required.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
Responsibilities

Job Summary
Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.

May also be performing the following imaging support duties:
Receives and transfers incoming calls,
Generates reports and retrieves images from the PACS system,
Assists in maintaining efficient patient workflow,
Maintains all records and ensure dissemination of such files to designated/requesting parties,
Ensures patients are appropriately prepared for their exam,
Transports patients when necessary,
Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.

Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.

Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.

In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable.

Complete patient chart process and maintains with appropriate information. Communicates with Workman’s Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable.

Views email on a daily basis and provides supervisor with appropriate information and memorandums.

Maintain inventory of office supplies/forms and places orders as required.

Performs other duties as assigned.
Qualifications

Education
High School Diploma or GED Required

Licenses and Certifications
Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

Facility

HH Medical Grp Specialty
Department

HH AZOrthopdcSportsMedCtr
Work Hours

Mon - Fri; 8a to 5p
Shift

01 - Days
Position Type

Regular Full-Time

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