Full-Time/40 Hours (Day Shift)

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Comprehensive Benefits Offered:

• Competitive and affordable health benefits (total rewards package)
• 403(b) retirement plan with company matching
• Paid holidays, time off and sick time
• Wellness rewards program
• Quick commute access from I-84, Route 9 and surrounding areas
• Free parking with shuttle drop-off service
• …and much more!

Summary:

This position is responsible for the timely and accurate scheduling and registration of patients for appointments and procedures. The position also interfaces with physician’s offices and other outside providers, providing excellent customer service. This position is essential in ensuring patients are able to receive referred services with accurate information and have a seamless transition when they arrive onsite.

Minimum Qualifications:

• High School diploma or equivalent
• Proficient in data entry.
• Ability to work quickly and accurately in a fast-paced customer service environment
• Ability to multitask between multiple systems and duties simultaneously required
• Excellent communication skills (telephone, written, and inter-personal and customer-relation)
• Works independently using professional judgement and also works well with others as part of a team.

Preferred Qualifications:

• One year experience in a hospital or medical office/setting in a registration or scheduling role preferred.
• Knowledge of EPIC.
• Familiarity with medical terminology.
• Previous experience working in diagnostic imaging preferred.
• Knowledge of Third Party Payors preferred.
• Knowledge and experience in collecting patient deductibles, copays, previous balances preferred.
• Working Knowledge ICD-10 Preferred