Job description

About East Carolina Pain Consultants:

Want to enjoy going to work to everyday? Want to love what you do and make a difference in the lives of patients? Then look no further! Here at East Carolina Pain Consultants (ECPC) we are ready to serve our community. We value every patient and provide concierge care for patients experiencing acute and chronic pain. ECPC is a subsidiary of East Carolina Anesthesia Associates (ECAA), the states largest and most stable anesthesia private practice group. We provide innovative and quality care to our patients while focusing on positive outcomes.

Our offices in Holly Springs and Knightdale are seeking an experienced Registered Medical Assistant (RMA) to provide exceptional care and service in both clinics. This is a full-time, non-exempt position in which the incumbent will be traveling to both offices. Currently both our Holly Springs and Knightdale offices are open only part-time, so the RMA will serve in a capacity that fluctuates between both locations. The schedule is Monday through Friday from 7:30 a - 4:30 p.

This is an excellent opportunity for candidates to bring their experience to our clinic and be a part of a growing yet stable private practice. We offer highly competitive compensation, a lucrative benefits package, and career growth opportunities.

Essential Duties and Responsibilities:

The Registered Medical Assistant (RMA) is a vital role to the pain clinic. The assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include taking-in patients, assisting the physician before/during/after procedures, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records system. The assistant must be attentive to patient needs and communicate any potential issues to staff. The RMA identifies patients needs, provides safe and professional care, and communicates any needs to the provider. The assistant will have to demonstrate professionalism and tact during difficult patient situations. The RMA will:

• Triage patients
• Take vitals
• Prepare/clean up procedure rooms
• Assist physician with a wide variety of procedures
• Fax notes to other practices
• Document patient notes in EMR (EClinicalWorks)
• Obtain prior authorizations for procedures
• Assisting with front desk processes when needed
• Assist with the C-arm
• Handle difficult situations with professionalism and tact
• Complete other duties as assigned

Required Education and Work Experience:

• High School Diploma
• Must possess a Medical Assisting Certificate from an accredited program and be registered
• 2+ years medical assisting experience
• Knowledge of medical terminology
• Proficiency with EMR
• Ability to communicate and collaborate effectively with staff, physicians, and external customers
• Strong ability to multitask
• Works to resolve problems or determines an appropriate course of action in a timely manner.
• Ability to multi-task and move from one project to another as needed
• Strong time management, follow-through and organizational skills

Physical Requirements:

• Requires long periods of standing and walking
• Physical activity can be irregular and fast-paced regularly
• Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment
• Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
• Must be able to lift 50 pounds with no assistance

Work Environment:

• Work performed in office environment
• Involves frequent contact with patients, physicians, and medical office staff
• Work may be stressful at times
• Interaction with others is frequent and often disruptive

East Carolina Anesthesia Associates is an equal opportunity employer. We embrace a diverse, equitable, and inclusive working environment that is free from discrimination, harassment, and retaliation.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pain Medicine

Schedule:

• Monday to Friday
• No weekends

Work setting:

• Clinic
• Medical office
• Office
• Private practice

Ability to commute/relocate:

• Knightdale, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Assisting: 2 years (Required)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: One location

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