Job description
Starting wage: $13.50 with Performance-based tiers!
Hours: Full-time, Monday - Friday 8 am - 5 pm
LOCATION: REMOTE
RECOVERY RESEARCH
Overview
Our Vacant Recovery Specialists are responsible for reviewing bill and tenant information to ensure tenants are getting the correct charges and to recover vacant utility theft. They're also responsible for looking into charge disputes to determine why a resident didn't get services transferred into their name on time. We hold ourselves to a high standard here at Conservice, so it's important to have accountability and integrity in every aspect. If you're looking for a chance to use your research and decision-making skills in a professional environment, then apply now to join the Conservice family!
Responsibilities
As a Vacant Recovery Specialist, you will:
- Audit vacant bills and compare them to rent roll data to identify vacant recovery
- Record and send clients a list of tenants without utilities in their name
- Double-check bills sent to tenants to resolve disputes
Qualifications
- Have advanced attention to detail
- Able to explain a complex idea, both verbally and in writing, using clear, professional language
- Comfortable using a computer, Google Drive, and Excel
- Can independently analyze and reason to understand and resolve issues
- Comfortable asking questions to further your understanding
Education
- High school diploma, GED, or equivalent
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