Job description
Remote Record Collectors needed
Litigation Management is seeking Case Coordinators (Record Collectors) to handle record collection efforts for high priority litigations.
In this role, you’ll prepare outgoing requests for records collection and other correspondence. You are also required to follow-up with these providers via phone, fax, or email. Previous experience in a call center, in collections, or in a customer service role is required, as is experience making a large number of outbound calls. Applicants with investigative and research background are especially encouraged to apply.
In this role, you’ll prepare outgoing requests for records collection and other correspondence. You are also required to follow-up with these providers via phone, fax, or email. Previous experience in a call center, in collections, or in a customer service role is required, as is experience making a large number of outbound calls. Applicants with investigative and research background are especially encouraged to apply.
This is a remote position offering full-time hours (40 hours a week) during our business hours of (8:00 AM -6:00 PM EST) Monday - Friday. Our mandatory 2-week training period is (9:00 AM - 5:30 PM EST)
You must have your own computer and second monitor, with Windows 11 installed (Chrome books and tablets are not supported by our systems). High-speed internet access is required, and you must use a USB headset (non-Bluetooth) for this position.
Core Job Functions include:
- Facilitate, monitor and coordinate record collection efforts as needed to ensure expeditious quick and accurate acquisition.
- Act as liaison between record providers and LMI.
- Maintain updated status information in LMI proprietary systems and designated databases.
- Ensure compliance with legal standards with authorization assignments and requesting of records
Litigation Management, Inc. (LMI) is a legal and medical data analytics company and trusted, long- term partner of peer corporations and leading law firms. With more than 35 years of experience, our legal, medical, and technology consultants and professionals redefine customer service by providing innovative solutions and high-quality deliverables. LMI has long recognized that our people make the difference. We are dedicated to giving our employees professional development opportunities and is committed to the community in which it thrives. LMI continuously strives to improve all aspects of employee wellness, and regularly invests in its relationships with employees. This investment ensures that our clients experience top-notch service, and that LMI staff is always in a solution-finding mindset focused on achieving results
CHECK OUT OUR WEBSITE AT WWW.LMIWEB.COM TO LEARN MORE ABOUT THE COMPANY AND SEE OTHER JOB OPENINGS!
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