Job description
Level
Job Location
Position Type
Education Level
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Position Overview
The receptionist’s primary responsibilities are to staff the School’s reception area by greeting visitors, answering and directing incoming calls; keeping the lobby area tidy; and performing a range of office support activities including, but not limited to, data entry and administrative tasks. The receptionist will also assist the Lower School office with duties that contribute to the smooth functioning of the Lower School. The receptionist will work directly with employees and visitors providing courteous, friendly, and professional assistance.
Principle Receptionist Duties and Responsibilities (Essential Functions)
Phone:
Answer main phone line and transfer calls as needed
Maintain phone system directories (electronic and print)
Partner with technology office for phone system maintenance
Visitors:
Greet and direct visitors with a calm and friendly demeanor.
Mail/Packages:
Sort and organize incoming and outgoing mail and packages
Coordinate mailing fulfillment projects with school offices and outside vendors
Stock mailroom supplies and keep the room organized and tidy
Department Office Support (examples, not limited to):
Assist Lower School Office during the school year. Duties may include:
Check and update daily attendance and dismissal online
Correspond with parents and teachers regarding early pick-up and dismissal changes
Help to coordinate events and create name tags
Assist with parent conference day registration
Fill student transcript requests
Make service calls for copier, laminator, office equipment
Sort and organize snack bins for classrooms
Prepare name tags for school events
Enter and/or update data to ensure database integrity and data standards
Assist departments with mailings and/or invoicing (collate, stuff envelopes, affix postage, etc.)
Perform all other duties and administrative tasks as assigned by the Director of Administrative and Strategic Affairs
Schedule
- Monday - Friday: late August through mid-June: 7:30 a.m.- 4:00 p.m.
- During winter, summer, and March breaks: a shorter reception shift, but no less than 4 hours per day
Qualifications & Skills
Professional, personable, and calm demeanor
Technology: proficient in GoogleApps including Gmail, GoogleDocs, Google Sheets, Google Calendar; creating and manipulating spreadsheets, assorted documents, mail merges, and labels; and facility working with databases
Well organized and strong attention to detail
Excellent written and verbal communication skills
Discretion and the ability to handle confidential and sensitive matters appropriately
Capability to operate and maintain office and mailing equipment
Able to lift up to 50 pounds, stand to sort mail, and operate a computer, mail equipment, and copier
Successful completion of background investigations including criminal (CORI) and sex offender (SORI)
How to Apply
Interested and qualified candidates should submit a cover letter and resume through Fessenden’s Career Site (no phone calls, please). At some point during the interview process, the School will require a list of references with name, title, phone number, and email address. (References will not be contacted without the candidate’s permission.)
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