Hotel Receptionist – Fermain Valley Hotel, Guernsey

We are looking for a Hotel Receptionist to join our Hand Picked team at Fermain Valley Hotel in Guernsey

Our reception teams are the first people that our Hand Picked Hotel guests meet when they come to visit, which means they get to make one of the biggest impressions.

It doesn’t matter if they’re first time visitors or returning guests, you and the team will charm them from the initial welcome to the “have a safe journey home” with the impeccable standards of service you encourage them to deliver.

This Hotel Receptionist position is a full time role working 40 hours per week over 5 days to include a mixture of early shifts from 7 - 3.30pm and late shifts from 3pm to 11.30pm. This will include weekends on a rota basis.

What’s in it for you:

• A share of service charge – 100% of which is split between the team
• Live in accommodation (with en-suite bathroom) for just £77 per week
• Delicious meals on duty provided
• Holidays which increase with service - we think its fair to value loyalty
• £30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS discounted food, drink and spa treatments. Yes, it’s as good as it sounds!
• Annual loyalty awards (like afternoon teas and overnight stays)
• Working and living in stunning surroundings on the island of Guernsey
• Free parking on site
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
• Life Assurance Scheme

About you:

• Most of all, you’ll have a professional, organised and friendly approach
• You’ll ideally have experience working within a hotel as a Receptionist or a similar guest facing role and knowledge of Opera is desirable
• You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
• You’ll be excellent at building a rapport with colleagues and guests
• You’ll take pride in your appearance and always lead by example as the face of Hand Picked Hotels

About us:

Fermain Valley Hotel is one of the newest Hotels in our collection. It is modern and vibrant and has three themed restaurants, a Steak restaurant, Mexican and a Mediterranean restaurant. Its situated a beautiful location within walking distance of the beach and even has its own escape rooms on site.

Hand Picked Hotels is a private collection of 21 hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.