Job description

We are looking for an organized receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing. Must meet dog bathing and reception requirements.

To ensure success as a receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.

Receptionist Responsibilities:

• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customer needs, inquiries, and complaints.
• Informing groomers about customer appointments and requirements.
• Managing phone calls, emails, deliveries, and office inventory.
• Processing bookings and cancellations, and managing appointment schedules.
• Ensuring that the reception area is kept clean and professional.
• Assisting with marketing and sales by providing customers with information on promotions and new products and services.
• Processing transactions and issuing receipts.

Dog Bathing Responsibilities:

• Take direction from Groomers
• Bath dogs and assess skin and coat conditions
• Strong team abilities
• Follow safety rules for bathing

Overall Requirements:

• High school diploma or GED.
• A minimum of 1-year experience as a receptionist.
• Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
• Cloud based programs such as google drive
• The ability to remain calm and professional in stressful situations.
• Strong marketing and sales abilities.
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.

Please state experience level in your cover letter. Tell us why you are the candidate for this position.

Perfect job for anyone looking for a career in animal services industry.

Transportation a MUST - Shifts may be in both salon locations- Fairview Park & N.Ridgeville

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We have strong covid safety protocols as noted on our website.

Education:

• High school or equivalent (Required)

Experience:

• Dog related: 1 year (Required)

Work Location: One location

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