Job description

We are looking for a Receptionist to work within our exiting reception team; interested person must have excellent communicational skills and computer literate and familiar with the current Medway/ Bluespier /Careflow system. Must be competent to work independently and of a pleasant nature, as you will be first patient facing and flexible with your hours.

There is a great community feel among the team here at Hengrove, in a fresh, bright environment. You'll find us welcoming to new members and keen to help you achieve your potential with a healthy work-life balance.
Perhaps this is near where you live or you want a change of scene from the city centre hospitals? You won't need to work night duty or on-call but you will need to be flexible to work a range of shifts across the week. Shift times include 0700 to 1500, 1000 to 1800 and work across the trust.

We provide a wide variety of specialties and services . The unit provides a state of the art endoscopy service. including Orthopaedics, Dermatology, Colorectal, Upper GI, Max fax, and Occuloplastic procedures.
If you have reception experience we would love to hear from you, but we are mostly looking for compassionate, dedicated individuals who want to give the very best care to our patients. There are plenty of training opportunities within the trust.

Get in touch and come in for a visit to see for yourself what a rewarding, friendly place to work within.

You will be front facing, and of a professional manner, admitting patients prior to procedures. Receiving phone calls and communicating with other multidisciplinary teams across the trust. Managing patients medical records and other confidential materials, making appointments where necessary and following trust policies and protocols at all times.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

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